LIA MARSHALL
Instawork@Lifeworks Latham and Watkins Law Firm
Washington,DC
1
Certification
22
years of professional experience
ServSafe Manager Certified Catering Sous Chef with over 30 yrs of well rounded knowledge of all aspects of the Food Service Industry.
Work History
Catering Chef(Temporary Contractor)
3 Months- Prepared and cooked diverse menu items for large events, ensuring quality and presentation standards.
- Implemented food safety protocols, minimizing risks of contamination and ensuring compliance with health regulations.
- Maintained open communication with front-of-house staff to guarantee seamless service during catered functions.
- Provided excellent customer service by accommodating last-minute menu changes or special requests from clients during events.
- Managed special dietary needs requests meticulously without compromising taste or quality of dishes served.
- Showcased creativity through unique dish presentations that impressed clients and enhanced their overall experience at events.
Starbucks Manager/Specialty Chef
1 Year 2 Months- Maintained cleanliness and organization of workstations and customer areas.
- Maintained calm demeanor during high-volume periods and special events.
- Described menu items to customers and suggested products based on stated preferences.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Kept up to date with current culinary trends, as well as health and safety regulations.
- Developed creative ideas for special events or promotions involving food preparation or presentation.
Catering Sous Chef/Certified Baker/Senior Cook
9 Years 5 Months- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Filled specialized menu orders.
- Observed and tested food to determine whether food was cooked sufficiently and according to recipes.
- Developed and tested new menu items for diverse dietary needs.
- Ensured that all safety standards were met while preparing and serving food.
- Managed staff of cooks and other kitchen personnel in the preparation of meals for events.
- Determined staffing needs based on size and scope of each event.
- Provided guidance to new employees on cooking techniques, sanitation procedures, and customer service expectations.
- Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
Server/Baker-Cashier/OST/Certified Trainer
5 Years- Multitasked effectively to deliver menu items to guests.
- Performed side work such as cleaning, restocking, polishing silverware and preparing tables for next shift.
- Built extensive knowledge of menu items and wine pairings to drive sales.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
- Instructed new staff members on food handling procedures and service techniques.
- Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Education
- Food Service
- Sign Language Interpretation
High School Diploma
Skills
Cooking methods
Food pairings
Kitchen
Menu development
Recipe creation
Plating and presentation
Allergy awareness
Special diets
Safety and sanitation regulations
Large scale events
Problem-solving skills
Certification
ServSafe Manager Certification
Timeline
Catering Chef(Temporary Contractor)
Instawork@Lifeworks Latham and Watkins Law Firm
03.2026 - 06.2026Read More
Starbucks Manager/Specialty Chef
Instawork/Southern Foodservice Management Inc.
01.2025 - 03.2026Read More
Catering Sous Chef/Certified Baker/Senior Cook
Aramark Campus LLC
08.2015 - 01.2025Read More
Server/Baker-Cashier/OST/Certified Trainer
The Cheesecake Factory
03.2004 - 03.2009Read More
West Philadelphia Skills Initiative
from Food Service
Read More
Community College of Philadelphia
from Sign Language Interpretation
Read More
Delaware Valley High School
High School Diploma
Read More