Liaba Waris
New Hyde Park,NY
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts, and implement company procedures. Excellent communication and listening skills. Provide leadership and vision that drives the team to meet goals.
Overview
4
4
years of professional experience
Work History
Sales Assistant
BORN TO RACE LLC
09.2022 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Print Supervisor
STAPLES
10.2023 - 04.2024
- Developed customer satisfaction and strong relationships through communication and grew business by maintaining positive relationships with customers.
- Resolved customer complaints promptly by addressing their concerns and providing solutions that met their needs.
- Trained new employees in print production to promote skilled workforce.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Executed client orders on time to prevent backlogs and delays.
- Conducted inventory management to maintain adequate stock levels, preventing delays in print production.
Cashier Team Lead
STAPLES
06.2022 - 05.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
ADMINISTRATIVE ASSOCIATE
S&MA CONTRACTING INC
12.2020 - 01.2022
- Acting as a first point of contact, dealing with phone calls
- Operate office equipment such as copiers, phone systems and word processing, and other applications
- Write and proofread documents and contracts/proposals needed for job and getting licenses for specific job type
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed
- Set up and maintain paper and electronic filing systems for records, and other material
- Learn to operate new office technologies as they are implemented.
Education
Associate of Arts - Business Administration
Westchester Community College
Valhalla, NY06.2023
HIGH SCHOOL DEGREE - Business
LINCOLN HIGH SCHOOL
06.2020
Skills
- Goal-Oriented
- Strong Communication and Interpersonal Skills
- Positive Customer Engagement
- Team Collaboration
- Sales expertise
Languages
English
Native or Bilingual
Urdu
Full Professional
Punjabi
Limited Working
Timeline
Print Supervisor
STAPLES
10.2023 - 04.2024
Sales Assistant
BORN TO RACE LLC
09.2022 - Current
Cashier Team Lead
STAPLES
06.2022 - 05.2023
ADMINISTRATIVE ASSOCIATE
S&MA CONTRACTING INC
12.2020 - 01.2022
Associate of Arts - Business Administration
Westchester Community College
HIGH SCHOOL DEGREE - Business
LINCOLN HIGH SCHOOL
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