Liam Anderson

Settergren Ace Hardware

Minneapolis

03.2023 - 08.2025

Assisted customers with product selection in a wide variety of departments such as lawn care, paint, hardware, and plumbing, and provided detailed information and recommendations.
Processed transactions accurately using point-of-sale systems and cash registers.
Maintained inventory levels by restocking shelves and processing shipments.
Trained new employees on store policies and customer service standards.
Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
Stocked shelves with incoming shipments of products from vendors or suppliers.
Completed weekly tasks such as cleaning counters and floors, dusting shelves, stocking shelves with new merchandise.
Operated machinery within the store at customer's request such as glass cutting, paint mixing, and cutting wood, pipe, and chain.
Prioritized and resolved customer concerns such as pricing problems, damaged products, special order requests, and returns in a timely manner.
Handled returns and exchanges in accordance with store policies.
Placed special orders or called other stores to find desired items.
Assisted customers in loading their cars and carrying items such as mulch, top soil bags, and fertilizer.
Operated the company truck to transport and receive products from other stores and for restocking purposes.

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Summary