Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liam Arenales

Tyler,TX

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

10
10
years of professional experience

Work History

Assistant Grocery Manager

Sprouts Market
Tyler, TX
03.2024 - 03.2025
  • Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
  • Drove consistent grocery sales with effective merchandising and promotions implementation.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
  • Assisted with recruitment and training of new staff.
  • Conducted regular inventory audits to ensure accuracy of stock counts.

Service Advisor

Henna Chevrolet
Austin, TX
05.2023 - 01.2024
  • Greeted customers and addressed their needs in a professional manner.
  • Provided accurate estimates of repair costs, labor times and parts prices to customers.
  • Maintained records of customer interactions and transactions.
  • Create and keep with a schedule that is clear to the technicians and the customers
  • Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
  • Explained the features and benefits of products or services offered by the dealership to customers.
  • Inform customers of repair procedures and outcomes of certain mechanical failures
  • Contact customers third party extended warranties or insurance and provide accurate inspection reports to ensure customer are fully covered

Technician

Henna Chevrolet
Austin, TX
07.2021 - 05.2023
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Provide an exact description of what was found during the diagnosis process as well as the repair
  • Fill a multipoint inspection sheet of potential repairs/maintenance and mark severity of recommendation.
  • Keep stall clean and properly follow OSHA safety guidelines.
  • Follow the service advisor’s schedule for customer satisfaction
  • Keep up to date with technician training
  • Inform service advisor with updates on timelines for diagnosis and repairs along with new procedures learned from technician training

Quick Lube Technician

Henna Chevrolet
Austin, TX
02.2019 - 07.2021
  • Performed oil changes, tire rotations, and other preventative maintenance services on customer vehicles.
  • Inspected vehicle systems including brakes, steering, suspension, and exhaust systems.
  • Checked fluid levels of power steering, brake fluids, engine coolants, transmission oils and windshield washers.
  • Repaired minor mechanical issues such as replacing belts or hoses.
  • Provided excellent customer service by answering questions regarding services performed.
  • Assisted in training new technicians on proper procedures for servicing automobiles.
  • Adhered to company policies and safety regulations while performing duties.
  • Communicated effectively with customers regarding any additional work that needs to be done on their vehicle.
  • Kept shop area clean and organized throughout the day.

Kayak Attendant

The Mobile Kayak
Austin, TX
03.2016 - 08.2019
  • Greet customers coming in shop and returning from the water and answer any questions
  • Assist customers with getting in and out of the kayaks/paddle boards
  • Teach first timers to help ensure a good experience
  • Set up and close shop

Lifeguard

Sweetwater
Houston, TX
05.2015 - 08.2015
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Monitored swimmers to ensure safety both in and out of the pool
  • Performed emergency rescues when necessary.
  • Make sure only members enter the pool area

Education

High School Diploma -

McNeil High School
Austin, TX
06-2019

Skills

  • Computer Skills
  • Service Estimates
  • Customer Service
  • Cost Estimation
  • Consistent hard worker
  • Electrical Repairs
  • Safety Awareness
  • Hand-Eye Coordination
  • Power Tool Operation
  • Heavy Lifting
  • Detail oriented
  • Hand Tools
  • Strategic Planning

Timeline

Assistant Grocery Manager

Sprouts Market
03.2024 - 03.2025

Service Advisor

Henna Chevrolet
05.2023 - 01.2024

Technician

Henna Chevrolet
07.2021 - 05.2023

Quick Lube Technician

Henna Chevrolet
02.2019 - 07.2021

Kayak Attendant

The Mobile Kayak
03.2016 - 08.2019

Lifeguard

Sweetwater
05.2015 - 08.2015

High School Diploma -

McNeil High School

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Liam Arenales