Liam Auckerman
Sandusky,OH
Summary
Enthusiastic and highly adaptable professional with more than three years of experience in customer service delivery, team collaborations, and leading engaging learning experiences in groups. Excellent ability to create memorable experiences using effective communication, problem-solving, and individualized service to fulfill guest needs. I have demonstrated an ability to lead groups of diverse participants, train and mentor team members, and successfully remain positive and solutions-focused while completing tasks in fast-paced environments. Leadership skills, reliability and dedication to resolving guest needs and delivering an extraordinary experience have been recognized by colleagues and employers.
Overview
3
3
years of professional experience
Work History
Team Member
Youngs Jersey Dairy
04.2022 - 08.2025
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation
- Operated register to process payments and collect cash payment for order totals.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Tour Guide
Youngs Jersey Dairy
03.2023 - 08.2025
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
Camp Counselor
Youngs Jersey Dairy
06.2025 - 08.2025
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Education
High School Diploma -
Homeschooled
Springfield, OH05-2027
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Flexible schedule
- Goal setting and achievement
- Training and mentoring
- Team building
- Sales and marketing
Timeline
Camp Counselor
Youngs Jersey Dairy
06.2025 - 08.2025
Tour Guide
Youngs Jersey Dairy
03.2023 - 08.2025
Team Member
Youngs Jersey Dairy
04.2022 - 08.2025
High School Diploma -
Homeschooled
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