Dedicated and reliable server/bartender with a strong commitment to delivering exceptional service. Pride in work and a drive to exceed customer expectations. Seeking new professional growth opportunities.
Overview
7
7
years of professional experience
Work History
Mechanical Engineer
IDSG
Bala-Cynwyd, PA
10.2022 - Current
Conducted site surveys to assist with accurate dimensional design and brainstorming future designs
Designed the mechanical, electrical, and plumbing system layouts for smaller scale commercial and residential buildings using Autocad.
Biomechanical Engineering Intern
Boehringer Labs
Phoenixville, PA
05.2018 - 06.2018
Assisted with the design of a self-cleansing stethoscope
Prototyped a steerable catheter to make in-vitro fertilization easier and less invasive
Tested a partial REBOA (Resuscitative Endovascular Balloon Occlusion of the Aorta) that regulates uncontrollable bleeding for patients with serious upper body injuries.
Floater/Server/Bartender
Dan Dan
Wayne/Ardmore/Philadelphia, PA
02.2018 - 08.2024
Floater: 2018-2020
Maintained a clean and orderly dining area for an enjoyable guest experience.
Gained extensive understanding of restaurant standards and practices including: hygiene, service, cooperation, allergy, and food/beverage knowledge.
Server: 2021-2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Bartender: 2023-2024
Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Education
BSE - Mechanical Engineering
Virginia Polytechnic Institute and State University
Blacksburg, VA
05.2022
Skills
Strong Work Ethic
Exceptional customer service
Menu Memorization
High-volume dining
Service prioritization
Food safety understanding
Supply Restocking
Quality Control
Allergy awareness
Beverage Preparation
Guest Relations
Experience with OPUS and Toast POS systems
Academic Enrichment Programs
Renewable Energy and Sustainability, Reykjavik University, Reykjavik, 06/2021, 08/2021