Dedicated and reliable hospitality professional with a strong commitment to delivering exceptional guest experiences. Demonstrated track record of loyalty and growth in high volume, upscale-casual service environments. Recently relocated and seeking new professional growth opportunities.
Overview
7
7
years of professional experience
Work History
Mechanical Engineer
IDSG
Bala-Cynwyd, PA
10.2022 - Current
Conducted site surveys to assist with accurate dimensional design and brainstorming future designs
Designed the mechanical, electrical, and plumbing system layouts for smaller scale commercial and residential buildings using Autocad.
Busser/Server/Bartender
Dan Dan
Wayne/Ardmore/Philadelphia, PA
02.2018 - 08.2024
Busser: 2018-2020
Exercised attention to detail in maintaining a clean and orderly dining area.
Gained extensive understanding of restaurant standards and practices including: safety, sanitation, service, cooperation, allergy, and food/beverage knowledge.
Server: 2021-2024
Demonstrated strong multitasking skills by serving 7-12 simultaneously and cooperating with other servers (to ensure successful collaborative tip pool) without compromising service quality
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Bartender: 2023-2024
Inspired loyalty among many regular patrons, greeting guests by name and remembering their preferences.
Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Biomechanical Engineering Intern
Boehringer Labs
Phoenixville, PA
05.2018 - 06.2018
Assisted with the design of a self-cleansing stethoscope
Prototyped a steerable catheter to make in-vitro fertilization easier and less invasive
Tested a partial REBOA (Resuscitative Endovascular Balloon Occlusion of the Aorta) that regulates uncontrollable bleeding for patients with serious upper body injuries.
Education
BSE - Mechanical Engineering
Virginia Polytechnic Institute and State University
05.2022
Skills
Strong Work Ethic
Exceptional Customer Service
Menu Memorization
High-Volume Vining
Service Prioritization
Food Safety Understanding
Supply Restocking
Quality Control
Allergy Awareness
Beverage Preparation
Guest Relations
Experience with OPUS and Toast POS Systems
Timeline
Mechanical Engineer
IDSG
10.2022 - Current
Biomechanical Engineering Intern
Boehringer Labs
05.2018 - 06.2018
Busser/Server/Bartender
Dan Dan
02.2018 - 08.2024
BSE - Mechanical Engineering
Virginia Polytechnic Institute and State University
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