Liam Bryan
Rocky Point,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Information Technology position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Lead
Best Buy
01.2022 - Current
- Managed building operations, ensuring security and readiness for Best Buy in New York
- Resolved customer inquiries, improving satisfaction and service quality
- Trained and mentored new employees to maximize team performance.
- Completed store opening and closing procedures and balanced tills.
Customer Service Specialist
Best Buy
05.2021 - 01.2022
- Resolved customer order issues at Best Buy, improving customer satisfaction rates through effective problem-solving and communication
- Conducted product demonstrations to showcase features and benefits, leading to increased sales and customer engagement
- Assisted customers in finding the right product, enhancing overall customer experience and contributing to higher sales conversion rates
Asset Protection Specialist
Best Buy
11.2018 - 01.2021
- Monitored CCTV cameras at Best Buy in Riverhead, New York, enhancing store security and reducing theft incidents through proactive surveillance
- Interacted with customers to provide an optimal shopping experience, improving customer satisfaction rates through effective communication
- Identified areas prone to theft in the store, implementing preventive measures that reduced shrinkage
Transporter
St Catherines of siena Medical Center
11.2018 - 02.2019
- Transport patients to their desired location throughout the hospital
- Lifted Patients in and out of beds in a timely and comfortable manner
- Comforted patients and their families by offering support and encouragement
Education
Bachelor's degree - Information Technology
Strayer University
Online 03.2025
Bachelor's degree - Criminal Justice
Sacred Heart University
Fairfield, CT01.2018
Skills
- Skilled in Microsoft Office Applications
- Technical Sales Expertise
- Sales Knowledge
- Team Leadership
- Microsoft Copilot
Personal Information
Title: Sales Advisor
Degree
Bachelor's in Information Technology
Certification
Microsoft Copilot for Productivity by Microsoft and LinkedIn
Timeline
Shift Lead
Best Buy
01.2022 - Current
Customer Service Specialist
Best Buy
05.2021 - 01.2022
Asset Protection Specialist
Best Buy
11.2018 - 01.2021
Transporter
St Catherines of siena Medical Center
11.2018 - 02.2019
Bachelor's degree - Information Technology
Strayer University
Bachelor's degree - Criminal Justice
Sacred Heart University
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