Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Information Technology position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Lead
Best Buy
01.2022 - Current
Managed building operations, ensuring security and readiness for Best Buy in New York
Resolved customer inquiries, improving satisfaction and service quality
Trained and mentored new employees to maximize team performance.
Completed store opening and closing procedures and balanced tills.
Customer Service Specialist
Best Buy
05.2021 - 01.2022
Resolved customer order issues at Best Buy, improving customer satisfaction rates through effective problem-solving and communication
Conducted product demonstrations to showcase features and benefits, leading to increased sales and customer engagement
Assisted customers in finding the right product, enhancing overall customer experience and contributing to higher sales conversion rates
Asset Protection Specialist
Best Buy
11.2018 - 01.2021
Monitored CCTV cameras at Best Buy in Riverhead, New York, enhancing store security and reducing theft incidents through proactive surveillance
Interacted with customers to provide an optimal shopping experience, improving customer satisfaction rates through effective communication
Identified areas prone to theft in the store, implementing preventive measures that reduced shrinkage
Transporter
St Catherines of siena Medical Center
11.2018 - 02.2019
Transport patients to their desired location throughout the hospital
Lifted Patients in and out of beds in a timely and comfortable manner
Comforted patients and their families by offering support and encouragement