Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Degree
Certification
Timeline
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Liam Bryan

Rocky Point,NY

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Information Technology position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Lead

Best Buy
01.2022 - Current
  • Managed building operations, ensuring security and readiness for Best Buy in New York
  • Resolved customer inquiries, improving satisfaction and service quality
  • Trained and mentored new employees to maximize team performance.
  • Completed store opening and closing procedures and balanced tills.

Customer Service Specialist

Best Buy
05.2021 - 01.2022
  • Resolved customer order issues at Best Buy, improving customer satisfaction rates through effective problem-solving and communication
  • Conducted product demonstrations to showcase features and benefits, leading to increased sales and customer engagement
  • Assisted customers in finding the right product, enhancing overall customer experience and contributing to higher sales conversion rates

Asset Protection Specialist

Best Buy
11.2018 - 01.2021
  • Monitored CCTV cameras at Best Buy in Riverhead, New York, enhancing store security and reducing theft incidents through proactive surveillance
  • Interacted with customers to provide an optimal shopping experience, improving customer satisfaction rates through effective communication
  • Identified areas prone to theft in the store, implementing preventive measures that reduced shrinkage

Transporter

St Catherines of siena Medical Center
11.2018 - 02.2019
  • Transport patients to their desired location throughout the hospital
  • Lifted Patients in and out of beds in a timely and comfortable manner
  • Comforted patients and their families by offering support and encouragement

Education

Bachelor's degree - Information Technology

Strayer University
Online
03.2025

Bachelor's degree - Criminal Justice

Sacred Heart University
Fairfield, CT
01.2018

Skills

  • Skilled in Microsoft Office Applications
  • Technical Sales Expertise
  • Sales Knowledge
  • Team Leadership
  • Microsoft Copilot

Personal Information

Title: Sales Advisor

Degree

Bachelor's in Information Technology

Certification

Microsoft Copilot for Productivity by Microsoft and LinkedIn

Timeline

Shift Lead

Best Buy
01.2022 - Current

Customer Service Specialist

Best Buy
05.2021 - 01.2022

Asset Protection Specialist

Best Buy
11.2018 - 01.2021

Transporter

St Catherines of siena Medical Center
11.2018 - 02.2019

Bachelor's degree - Information Technology

Strayer University

Bachelor's degree - Criminal Justice

Sacred Heart University
Liam Bryan