Liam Dow
Spofford,NH
Overview
4
4
years of professional experience
Work History
Instructor, Lift Operator
Granite Gorge Partnership LLC
12.2023 - Current
- Work with youth and adults to provide individualized and group snowboard lessons
- Support other general operations of the organization as needed
Audio Visual Technician Assistant
City Of Keene
06.2022 - Current
- Responsible for the set up, operation, and maintenance of audio visual equipment during public City Council meetings
- Operate computer-based presentation and recording software during meetings, facilitating smooth content delivery to the public
- Collaborate with City staff and council members to ensure optimal functionality of systems
- Ability to troubleshoot processes for technical issues
Cart Attendant
Bretwood Golf Course
07.2020 - 11.2021
- Improved customer satisfaction by efficiently distributing, cleaning, and organizing golf carts in a timely manner
- Enhanced garage appearance by regularly cleaning and maintaining cart storage areas
- Promoted a positive golfing experience through friendly interactions and assistance with customer needs
- Assisted customers with loading and unloading golf equipment, providing exceptional service and support
- Increased safety by promptly reporting any damaged or unsafe carts for repair
- Demonstrated flexibility by showing willingness to complete other job tasks requested by management and to learn new skills
Front Desk, Rink Guard
Keene Ice
11.2019 - 03.2020
- Managed front desk tasks including, but not limited to, ticket sales and food sales providing a high standard of customer service
- Assisted guests with skate rentals, ensuring proper fit and equipment maintenance for user satisfaction
- Enhanced skater safety by diligently monitoring rink activities and addressing potential hazards
- Reduced accident rates through effective communication of rink rules and guidelines to patrons
- Assisted in maintaining a clean and well-organized facility for optimal guest experience
Education
No Degree - Undetermined
Keene State College
Keene, NHSkills
- Customer service
- Teamwork and Collaboration
- Technology knowledge
- Teaching and Training
Timeline
Instructor, Lift Operator
Granite Gorge Partnership LLC
12.2023 - Current
Audio Visual Technician Assistant
City Of Keene
06.2022 - Current
Cart Attendant
Bretwood Golf Course
07.2020 - 11.2021
Front Desk, Rink Guard
Keene Ice
11.2019 - 03.2020
No Degree - Undetermined
Keene State College