Liam Hais
Loveland,OH
Summary
Dedicated customer service professional with 1 year of experience in fast-paced environments, specializing in customer support and sales. Proven ability to manage time effectively and maintain high attention to detail. Skilled in Microsoft Office and data entry, with strong communication and organizational skills. Committed to delivering exceptional service and fostering positive client relationships in a remote setting.
Overview
1
1
year of professional experience
Work History
Auto Detailer
Self-employed
Cincinnati, OH
08.2025 - Current
- Identified and addressed customer needs, providing tailored services for optimal satisfaction.
- Managed scheduling and workload to optimize service delivery during peak business hours.
- Maintained organized workspace, ensuring safety protocols and equipment readiness at all times.
- Implemented customer feedback mechanisms to continuously improve service quality and client retention.
Customer Service
Gilligan Company
Cincinnati, OH
04.2025 - Current
- Strengthened client relationships through exceptional customer service and prompt followups.
- Provided exceptional customer service, leading to increased client retention rates.
- Maximized attendance by providing excellent customer service to guests.
- Provided exceptional customer service, addressing client concerns efficiently and professionally.
Lifeguard
Great Wolfe lodge
Kings Mills, OH
11.2024 - 04.2025
- Quick thinking skills in high stress situations.
- Provided exceptional customer service by assisting guests with inquiries and poolside activities.
- Collaborated with team members to develop strategies for improving guest engagement at the water park.
- Monitored pool area to ensure guest safety and compliance with facility regulations.
- Responded promptly to emergencies, administering first aid and CPR as necessary.
Education
High school diploma -
Archbishop Moeller Highschool
Cincinnati, OH05-2025
Skills
- Customer support
- Microsoft Office
- Sales
- Analysis skills
- Data entry
- Phone etiquette
- Organizational skills
- Automotive detailing
- Telephone etiquette
- Relationship building
- Team coordination
- Work planning
Timeline
Auto Detailer
Self-employed
08.2025 - Current
Customer Service
Gilligan Company
04.2025 - Current
Lifeguard
Great Wolfe lodge
11.2024 - 04.2025
High school diploma -
Archbishop Moeller Highschool