Summary
Overview
Work History
Education
Skills
Accomplishments
Coursework
Timeline
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Liam Laird

National City,MI

Summary

Professional with a proven track record at Eagle Eye Championship Golf Course and Red Hawk Golf Club, excelling in customer relationship building and POS system operation. Partaking in marketing initiatives and exceeded customer satisfaction goals through innovative solutions. Skilled in staff training and adept at fostering meaningful connections, significantly enhancing the customer experience and operational efficiency.

Overview

2
2
years of professional experience

Work History

Substitute Teacher

Edustaff
East Lansing, MI
01.2024 - Current
  • Guest taught students in K-12
  • Multiple school districts
  • Rural, suburban, and urban schools

Pro Shop Attendant

Eagle Eye Championship Golf Course
Bath, MI
09.2023 - Current
  • Participated in trade shows or other marketing events to promote the Pro Shop's services and products.
  • Provided knowledge about product features and benefits to help customers make informed decisions.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed daily closing functions and maintained accountability for shift-closing reports.

Assistant Pro

Red Hawk Golf Club
East Tawas, MI
03.2023 - 10.2023
  • Facilitated the efficient check-in of golfers.
  • Developed and maintained weekly Bag Drop schedules.
  • Oversaw end-of-day cash register procedures.
  • Organized and managed multiple corporate golf outings.
  • Organized various junior camp activities ensuring high participation.
  • Oversee outside operations.

Bag Drop

Onion Creek Club
Austin, TX
09.2022 - 05.2023
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
  • Delivered requested items to customers in a timely manner.

Education

Bachelor of Science - Advertising Management

Michigan State University
East Lansing, Michigan
01.2025

Texas State University
San Marcos, Texas
01.2023

Cypress Falls High School
Houston, Texas
01.2022

Skills

  • Customer relationship building
  • Networking and outreach
  • Staff training and development
  • POS system operation
  • Social media promotion
  • Sales records management
  • Store opening and closing

Accomplishments

  • Academic All State Athlete in Basketball/Golf
  • MSU Honors Student
  • TXST Honors Student

Coursework

  • Account Planning and Research
  • Social Marketing Strategy
  • Digital Analytics
  • Micro/Macro Economics
  • Media Planning
  • Statistical Methods
  • Algorithmic Programming
  • Accounting
  • Marketing

Timeline

Substitute Teacher

Edustaff
01.2024 - Current

Pro Shop Attendant

Eagle Eye Championship Golf Course
09.2023 - Current

Assistant Pro

Red Hawk Golf Club
03.2023 - 10.2023

Bag Drop

Onion Creek Club
09.2022 - 05.2023

Bachelor of Science - Advertising Management

Michigan State University

Texas State University

Cypress Falls High School
Liam Laird