Proactive IT support professional with a strong work ethic and experience in troubleshooting technical issues. Skilled in IT project coordination and compliance, ensuring minimal downtime and effective service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT
USNR
Pittsburgh, PA
08.2022 - Current
Reduced IT downtime through prompt resolution of technical issues and proactive maintenance.
Reduced downtime through proactive identification and resolution of IT issues.
Documented IT procedures and day to day tasks.
Server
Hickory Bar and Grill
Hermitage, PA
08.2024 - Current
Delivered exceptional customer service, ensuring satisfaction and repeat business.