Liam R. Massey
Whatcom Electric
Bellingham,WA
2
years of professional experience
Positive and upbeat, with strong communication and interpersonal skills. Developed a team-centered mindset in an online sales environment. Proven ability to understand customer needs and meet them wherever may be. Proven track record in utilizing persuasive communication and problem-solving skills to exceed sales goals and support team objectives.
Work History
Courtesy Clerk
10 Months- Customer service clerk, assisting shoppers with bagging and carry-outs.
- Maintained cleanliness throughout the store and restocked essential items.
- Supported team in high-paced environments with strong organization and efficiency.
Online Sales Specialist
10 Months- Photographed, labeled, and cataloged online listings of hundreds of alternators, starters, and batteries.
- Streamlined sales processes, increasing monthly sales by 8%
- Collaborated with a team of sales specialists ensuring clear communication and meeting deadlines
- Managed customer inquiries through various online platforms to ensure timely responses.
Education
High School
- 7 Advanced Placement college classes.
- 3.85 GPA
- Elected Captain of Squalicum's Tennis team
- Ranked in Top 20% of class
- National Honor's Society Member
- Relevant Coursework: Business & Retail Management & Advanced Marketing
Skills
Online marketing
SEO
Social media proficiency
Product Photography
E-commerce Analytics
Sales process optimization
Sales Forecasting
Time management and punctuality
Teamwork and collaboration
Customer service
Accomplishments
- Used Microsoft Excel to develop industry leading inventory tracking spreadsheets at Whatcom Electric.
- Published 1000 online listings at Whatcom Electric
- Created "How to?" videos for use in future high school marketing classes.
- Collaborated with team of 6 in the development of "The Black Experience," a podcast displaying local black business owners and their meaningful stories.
- Achieved 400 volunteer hours through Wild Whatcom, a local nonprofit aimed to spark a love for nature in elementary age children.
Timeline
Online Sales Specialist
Whatcom Electric
05.2025 - 03.2026Read More
Courtesy Clerk
Safeway
06.2024 - 04.2025Read More
Squalicum High School
High School
Read More