Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liam Thompson

Glen,NH

Summary

Hospitality professional, with a genuine desire to provide a positive experience to every guest, dedicated to fulfilling every guest need possible with seamless and professional execution. Always eager to help my coworkers to the best of my ability with a positive demeanor, contributing to a pleasant and productive work environment.

Overview

4
4
years of professional experience

Work History

Front Desk Agent

Jackson Collection
Jackson, NH
06.2024 - Current

I check guest’s into their rooms, welcoming them to the property with polite, and professional conduct, and providing them with all pertinent information about their room, the property, and what is available to them through their stay.

I coordinate with housekeeping, and dinning room staff, to make sure the guests are provided every service that they have selected, with attentive and exceptional service.

I personally tend to requests from the guests, for what they need, or amenities they would like for their stay. Need Ice for their bucket, assistance with utilizing in room, or hotel Items and amenities, such as TV, Spa Tub, etc.

Dinning Room Host

Jackson Collection
Jackson, NH
02.2025 - Current

I greet guests at the host stand in a friendly and respectful manner, bringing them to their seat, providing them with the seating that will make our guests the most comfortable while being mindful of tables needed for future parties, and other dinning room customers.

I assigned servers to tables, and inform servers of any prudent information, such as allergies and special occasions that the guests may be cerebrating.

I assist the wait staff in delivering food to tables, bussing tables, and providing the guests with whatever else they may need for an optimal dinning experience.

Home and Pet Care

Self Employed
Conway, NH
08.2022 - 12.2024

I provided clients with a specialty service that best suited their needs.

I conducted personalized services, detailed to what each animals lifestyle was, and the care they were used to receiving from their owners.

I traveled to clients homes, to attend to their pets where they are most comfortable, and assisting clients with pet responsibilities that the client needed help fulfilling due to time constraints, or physical challenges such as injuries, or mobility issues.

Education

Associate of Science - Bible And Theology

Warrior Notes School of Ministry
Online, Based Out Of Louisiana

Skills

Customer service focus

Phone etiquette

Cleanliness standards

Food safety awareness

Guest relations

Reservation handling

Restaurant software proficiency

Table management

Interactive communication skills

Guest complaint resolution

Hospitality service expertise

Timeline

Dinning Room Host

Jackson Collection
02.2025 - Current

Front Desk Agent

Jackson Collection
06.2024 - Current

Home and Pet Care

Self Employed
08.2022 - 12.2024

Associate of Science - Bible And Theology

Warrior Notes School of Ministry
Liam Thompson