Liam Paschall
Wendell,NC
Summary
Experienced Learning & Development Specialist with over a decade of experience crafting engaging employee, leadership, and Diversity, Equity, and Inclusion (DEI) programs. Award-winning content and innovative strategies have been instrumental in boosting productivity and retention, uplifting employee engagement by up to 30%. Poised to enrich teams and foster an inclusive, vibrant work environment.
Overview
14
14
years of professional experience
Work History
Associate Director | Leadership Development
Parexel
Remote, NC
12.2021 - 01.2024
- Spearheaded innovative training strategies, earning a promotion and significantly improved learning outcomes. These advancements aligned with core workforce development goals, demonstrating ability to drive personal and organizational success.
- Crafted and executed a groundbreaking Leadership Development program for 250 managers, catalyzing a 15% surge in employee engagement. This empowered leaders and set new benchmarks for organizational excellence.
- Delivered bespoke DEI workshops to 150+ external medical professionals in 6 months, earning a stellar 4.8/5.0 rating, forging more robust, diverse partnerships, and significantly enhancing inclusion in the medical community.
- Handpicked by VP of Patient Innovation, spearheaded creating and delivering pioneering patient health equity and inclusion training at a high-profile event, captivating 7K+ attendees. This marked a significant milestone in advancing health equity and inclusion.
- Researched, vetted, negotiated, and onboarded four training vendors, introducing cutting-edge programs on strategic thinking, coaching, and employee well-being in 8 months, diversifying our training portfolio, and positioning the organization at the forefront of leadership development and employee engagement.
Training Business Partner | Commercial Sales
Parexel
Remote, NC
07.2021 - 12.2021
- Orchestrated and led ten dynamic professional development workshops for 250+ commercial sales professionals, achieving a 95% satisfaction rate and driving a 12% boost in new business revenue.
- Pioneered the transformation of traditional instructor-led training into engaging e-learning modules with instructional design experts, enhancing cost efficiency by 12%.
- Spearheaded the creation of bespoke workshops, resulting in a 12% rise in employee participation within six months, highlighting adeptness at customizing training to meet distinct needs.
- Strategically reduced training expenses by 10% over six months, simultaneously elevating the learning experience and boosting learner satisfaction metrics.
- Championed impactful DEI initiatives, contributing to a 13% uplift in engagement and a 12% increase in sales.
Regional Manager | Human Resources
Cisco
Hybrid, NC
03.2019 - 07.2021
- Promoted within two years to lead a 50-member team, recognized for dynamic leadership, exceptional mentoring skills, and innovative thinking.
- Forged successful partnership with DEI Senior Director and team, spearheading initiatives that elevated employee satisfaction by 22% in one year through targeted diversity and inclusion strategies.
- Revolutionized the global onboarding program, conducting over 50 sessions in one year and achieving a 12% increase in new hire satisfaction through innovative redesigns and engagement strategies.
- Honored as keynote speaker at company's prestigious annual Women of Impact event. Received standing ovation and high praise from CEO and executive team for impactful insights and inspirational message.
- Over one year, coached and mentored direct reports, fostering their professional growth and development. This led to ten being promoted or transitioning into new company roles.
Client Service Manager - Learning Services
Cisco
Hybrid, NC
09.2017 - 03.2019
- Significantly improved DEI strategy, collaborating closely with leadership and employee resource groups to deliver initiatives that resonated across the board, culminating in a remarkable 95% satisfaction rate among participants.
- Handpicked as one of 15 culture ambassadors by Executive Leadership Team, represented nearly 80K global employees. Contributed to a visionary project aimed at transforming employee appreciation and engagement. After securing approval from the ELT, the initiative was rolled out, leading to a 15% increase in employee engagement and appreciation within one year.
- Elevated leadership capabilities within organization by introducing an emotional intelligence training program for new managers, achieving an outstanding 4.7 out of 5 satisfaction score and spurring a 15% increase in employee engagement.
Training Relationship Manager - Learning Services
Cisco
Hybrid, NC
06.2015 - 09.2017
- Developed and fostered strategic alliances that steered global training initiatives, meticulously aligning them with the multifaceted demands of our clientele to ensure universal satisfaction and relevance.
- Created and delivered bespoke training solutions, meticulously crafted to cater to the unique needs of a diverse clientele, significantly boosting customer satisfaction by 13% and elevating the efficacy of learning outcomes.
Learning and Development Specialist (Contract)
Parexel
Remote, NC
04.2013 - 12.2014
- Crafted and launched an award-winning e-learning module for client-facing project leaders in eight months, earning the prestigious company "Wow Award" for achieving thehighest learner satisfaction scores.
- Rapidly responded to learner feedback to overhaul DEI training program, executing a comprehensive restructuring in three months. This resulted in a 17% surge in employee training attendance, underscoring the program's enhanced relevance and impact.
National Sales Training Manager (Contract)
Lenovo
Remote, NC
05.2012 - 03.2013
- EIevated the capabilities of a global training team by providing transformative coaching and mentorship, culminating in a 20% boost in trainer effectiveness and a 10% rise in trainee satisfaction over a year.
- Commanded the stage at the Lenovo campus, delivering a compelling national sales training program that captivated the audience. I earned a standing ovation and exceptional accolades from leadership across the organization.
Regional Sales Trainer II
Time Warner Cable
Morrisville, NC
01.2010 - 05.2012
- Transformed the skill set of 500+ sales agents with cutting-edge training methods, sparking a significant 12% increase in average sales.
- Pioneered a robust six-week New Hire training program, meticulously crafting and executing a curriculum that garnered annual awards for outstanding facilitation and exceptional performance outcomes.
Skills
- Learning and Development: Blended Learning, Consulting, Curriculum Development, Facilitation, Instructional Design, Leadership Development, Onboarding, Presentation Skills, Public Speaking, Training, Training Need Analysis, Storytelling
- Leadership: Coaching, Conflict Resolution, Employee Engagement, Hiring, Critical Thinking, Management, Mentoring, Performance Development, Performance Management, Motivational Leadership, Team Leadership
- Technical Skills: ChatGPT, Google Suite, Monday, Smartsheet, Webex, Zoom
- DEI: Cultural Awareness, Employee Training & Education, Professional Development, Project Management, Research, Diversity and Inclusion Initiatives
Certification
- Diversity and Inclusion Certification, Cornell University, 04/2020
- Stanford Advanced Program Management Certification, Stanford University, 01/2017
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"True leadership isn't about wielding power, but about empowering others to discover their own strength, guiding with empathy and integrity, and lighting the path for collective success."
Liam Paschall
Timeline
Associate Director | Leadership Development
Parexel
12.2021 - 01.2024
Training Business Partner | Commercial Sales
Parexel
07.2021 - 12.2021
Regional Manager | Human Resources
Cisco
03.2019 - 07.2021
Client Service Manager - Learning Services
Cisco
09.2017 - 03.2019
Training Relationship Manager - Learning Services
Cisco
06.2015 - 09.2017
Learning and Development Specialist (Contract)
Parexel
04.2013 - 12.2014
National Sales Training Manager (Contract)
Lenovo
05.2012 - 03.2013
Regional Sales Trainer II
Time Warner Cable
01.2010 - 05.2012