Hi, I’m
Liam J Collins
Aurora,IL
“We are what we repeatedly do. Excellence, then, is not an act, but a habit.”
Aristotle
Summary
Experienced sales and marketing professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
years of professional experience
Work History
Accel Entertainment
Sr. Field Marketing Coordinator
02.2021 - Current
Job overview
- Increased YoY revenue for partner locations by $10,000+ through application of quarterly promotions and rewards programs.
- Trained teams of new hires & created material for best practices in field marketing coordination roles, fostering teamwork between departments.
- Created compelling content for print materials, digital channels, and social media platforms, with focus on boosting brand recognition.
- Presented insightful reports on field marketing activities to senior leadership, informing decision-making processes for future campaigns.
Accel Entertainment
Relationship Manager
11.2017 - 02.2021
Job overview
- Built and maintained relationships with new and existing clients while providing high level of expertise across portfolio of 40+ locations
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Consistently exceeded quarterly sales goals by accumulating professional contacts and referrals.
Admit One Djs
Professional Disc Jockey
08.2014 - 01.2021
Job overview
- Implemented promotional strategies using social media platforms to increase brand visibility and attract new clients.
- Conducted research on current music trends to stay updated with popular tracks while incorporating unique elements into each playlist
- Provided comprehensive post-event reports from performing over 250+ events detailing audience feedback and areas of potential improvement for future engagements.
- Exhibited excellent time management skills when managing multiple bookings simultaneously without compromising quality of individual events.
Shinto Japanese Steakhouse & Sushi Lounge
Host Manager/Lead Server Trainer
08.2014 - 03.2020
Job overview
- Collaborated with kitchen staff to ensure timely food delivery and consistent quality for guest satisfaction.
- Increased repeat business and accrued 20+ positive business reviews by building strong relationships with guests and addressing their concerns promptly.
- Reduced wait times with effective scheduling and resource allocation, resulting in positive customer feedback.
Education
College of DuPage , Glen Ellyn, IL
No Degree from Marketing Management And Research
University Overview
- Extracurricular Activities: Concert Band & Theater
Skills
- Customer Engagement
- CRM Management
- Sales Support
- Creative and Innovative
- Campaign Development
- Staff Management
- Microsoft Office
- Digital Marketing
- Training and Onboarding
- Brand standards
- Social Media Strategy
- Marketing Analytics
Accomplishments
- Resolved product issue through consumer testing.
- Accrued crucial marketing data by completing field research with accuracy and efficiency.
- Achieved increased foot traffic and patron retention for our partner locations by implementing MMS strategies
- Used Microsoft Excel to develop patron data tracking spreadsheets.
Timeline
Sr. Field Marketing Coordinator
Accel Entertainment
02.2021 - Current
Relationship Manager
Accel Entertainment
11.2017 - 02.2021
Professional Disc Jockey
Admit One Djs
08.2014 - 01.2021
Host Manager/Lead Server Trainer
Shinto Japanese Steakhouse & Sushi Lounge
08.2014 - 03.2020
College of DuPage
No Degree from Marketing Management And Research
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