Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liam James Williams

Springfield,MO

Summary

My name is Liam, I was born in Wales, United Kingdom and I moved to the United States after meeting my wife Lacey in 2018. I made a beautiful life with her and our daughter and also gained my citizenship in 2024. My background and knowledge in the workforce since living here is in security sales in both residential and commercial settings.

Overview

12
12
years of professional experience

Work History

Sales Representative

Atlas Security
10.2024 - Current

- Selling of security systems and additional products to both residential and commercial clients (new and existing) by scheduled phone calls and/or in the inquiries

- Data Entry of customer information on crm’s for outside sales representatives, with added detail(s) on what the customer is looking to achieve

- Customer care responsibilities including de-escalating disgruntled customers, consulting with customers to prevent possible cancellations and problem solving

- Scheduling a 15 man/women team with jobs sold by myself and others on the sales team

- Contract Managing

- Selling of security and camera systems to both residential and (small/large) commercial clients

- Attend weekly networking groups and monthly city chamber meetings to grow a large personal network in the southwest Missouri area to close business via referrals

- Consulting with clients in their home or place of business

-Completing surveys by writing detailed notes of customers' wishes and goals

- Detailed picture taking for camera diagrams and relaying information to the service team for installation

- Participate in company-led and outsourced training to improve sales skills and product knowledge

- Meeting or surpassing monthly and annual targets

- Attend weekly sales team meetings led by the sales manager to discuss sales, individual/team targets, and sales team methods to generate closed business

-Inside Sales Representative Roles

-Outside Sales Representative Roles

Sales Representative

SEi Security
11.2023 - 08.2024

- Selling of security and camera systems to both residential and (small/large) commercial clients

- Attend weekly networking groups and monthly city chamber meetings to grow a large personal network in the southwest Missouri area to close business via referrals

- Consulting with clients in their home or place of business.

-Completing surveys by writing detailed notes of customers' wishes and goals

- Detailed picture taking for camera diagrams and relaying information to the service team for installation

- Participate in company-led and outsourced training to improve sales skills and product knowledge

- Meeting or surpassing monthly and annual targets

- Attend weekly sales team meetings led by the sales manager to discuss sales, individual/team targets, and sales team methods to generate closed business

-Outside Sales Representative Roles

Sales Representative

Atlas Security
11.2019 - 10.2023

- Selling of security systems and additional products to both residential and commercial clients (new and existing) by scheduled phone calls and/or in the inquiries

- Data Entry of customer information on crm’s for outside sales representatives, with added detail(s) on what the customer is looking to achieve

- Customer care responsibilities including de-escalating disgruntled customers, consulting with customers to prevent possible cancellations and problem solving

- Scheduling a 15 man/women team with jobs sold by myself and others on the sales team

- Contract Managing

- Selling of security and camera systems to both residential and (small/large) commercial clients

- Attend weekly networking groups and monthly city chamber meetings to grow a large personal network in the southwest Missouri area to close business via referrals

- Consulting with clients in their home or place of business

-Completing surveys by writing detailed notes of customers' wishes and goals

- Detailed picture taking for camera diagrams and relaying information to the service team for installation

- Participate in company-led and outsourced training to improve sales skills and product knowledge

- Meeting or surpassing monthly and annual targets

- Attend weekly sales team meetings led by the sales manager to discuss sales, individual/team targets, and sales team methods to generate closed business

-Inside Sales Representative Roles

-Outside Sales Representative Roles

Contracts Manager/Installation Team

High Cross UPVC Developments
01.2016 - 10.2019

- Contract Managing

- Booking appointments with customers

- Invoicing private and commercial work

- Reporting to Wales’ two largest housing developers on issues reported by customers

- Measuring and installing double glazed units on new housing sites

- Removing old windows

- Measuring the size that the new windows/doors need to be

- Assisting on the building of conservatories

- Fitting fascias and soffits

Electrician’s Assistant

JW Bowketts Electrical Installations
11.2014 - 12.2016

- Electricians Laborer

- Performing small electrical jobs

- Working in hospital environments

- Assisting with installations on building sites

Machine Processor

Premier Forest Productions
03.2014 - 06.2014

- Over seeing the operation of a saw machine

- Use the computer program to process the cutting of the wood to the specifications

- Painting the cuts after processing

- Heat wrapping the products for shipment

- General housekeeping around the warehouse

Warehouse Operator

Wilkinsons Dispatch Centre
10.2013 - 03.2014

- Collecting shop orders on picking lines

- Using a computer program to organize pick routes for other sta members

- Involved with making sure the correct trolleys went into the correct transport trucks for delivery

Education

Level II Electrical Engineering Certification -

Cross Keys College
Cross Keys, Wales
01.2013

GCSE’S - undefined

St. Joseph’s RC High School
Newport, Wales
01.2011

Skills

  • Adaptability
  • Attentiveness
  • Clear Communication
  • Effective Listening
  • Empathy
  • Knowledge
  • Patience
  • Persuasive Speaking
  • Responsible
  • Self-Control
  • Time Management
  • Use of Positive Language
  • Willingness to Improve

Timeline

Sales Representative

Atlas Security
10.2024 - Current

Sales Representative

SEi Security
11.2023 - 08.2024

Sales Representative

Atlas Security
11.2019 - 10.2023

Contracts Manager/Installation Team

High Cross UPVC Developments
01.2016 - 10.2019

Electrician’s Assistant

JW Bowketts Electrical Installations
11.2014 - 12.2016

Machine Processor

Premier Forest Productions
03.2014 - 06.2014

Warehouse Operator

Wilkinsons Dispatch Centre
10.2013 - 03.2014

GCSE’S - undefined

St. Joseph’s RC High School

Level II Electrical Engineering Certification -

Cross Keys College
Liam James Williams