Lian Olivares
Pleasant Grove,UT
Summary
Motivated, bilingual, and driven individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable, successful at managing multiple priorities with a positive attitude.
Overview
4
4
years of professional experience
Work History
Customer Service/Inside Sales Representative
Insight Customer Experience
06.2022 - Current
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Quoted prices, credit terms and other bid specifications.
- Recorded accurate and efficient records in customer database.
- Built diverse and consistent sales portfolio.
Kitchen Staff Member
Pizza Factory
09.2019 - 06.2022
- Dish Washing
- Helped main cooks
- Customer Service
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Associate of Science - Marketing
Utah Tech University
St. George, UT05.2024
High School Diploma -
Timpanogos High School
Orem, UT05.2022
Skills
- Opportunity Identification
- Attention to Detail
- Relationship Building
- Customer Service
- Email and Phone Etiquette
- Fluent in Spanish
Hobbies
Avid reader with great writing skills, swimming and hip-hop dancing.
Languages
Spanish
Native or Bilingual
Timeline
Customer Service/Inside Sales Representative
Insight Customer Experience
06.2022 - Current
Kitchen Staff Member
Pizza Factory
09.2019 - 06.2022
Associate of Science - Marketing
Utah Tech University
High School Diploma -
Timpanogos High School
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