Summary
Overview
Work History
Education
Skills
Certification
Software Expertise
Timeline
Generic

Lianna Steward

North Brunswick

Summary

Experienced Assistant Property Manager with a track record of success in residential property management and administrative operations. Skilled in tenant relations, rent collection, financial reporting, and property software systems like Yardi and Remote Landlord. Known for excellent communication, adaptability, and problem-solving abilities in fast-paced settings. Holds the ARM® designation and pursuing the CPM® credential through IREM to enhance leadership skills in property management. Currently working towards a Bachelor of Science in Business Administration to fuel growth in real estate management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Property Manager

Nasher Realty
03.2022 - Current
  • Created tenant files, maintained records of rental payments, and tracked lease agreements.
  • Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
  • Preserved accurate records of all transactions involving tenants' accounts including rent payments and late fees.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
  • Prepared monthly financial reports for review by the property manager.
  • Administered the deposit of substantial income to different financial institutions.

Data Entry Specialist

Urban Home Ownership Corp.
08.2020 - 03.2022
  • Performed data entry tasks including keying in numerical or alphanumerical information from source documents into databases.
  • Utilized various software applications to enter, update, verify, and retrieve data efficiently.
  • Generated reports on discrepancies between physical counts and computer records.
  • Entered large volumes of data quickly with a high degree of accuracy.
  • Maintained client confidence by keeping information confidential.

Preschool Assistant Teacher

Montessori Progressive Learning Center
09.2019 - 09.2020
  • Developed and implemented daily lesson plans to promote the physical, social, emotional, and intellectual growth of children.
  • Attended staff meetings related to curriculum planning or program updates as required.
  • Kept a watchful eye on students at all times to maintain a safe and clean atmosphere while they were playing or engaged in educational activities.
  • Created and assembled classroom displays and decorations.
  • Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
  • Implemented behavior modeling and positive reinforcement into daily routines.
  • Participated in workshops, trainings and conferences to improve educational skills.

Office Administrator

Montessori Progressive Learning Center
01.2018 - 09.2019
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel / department, and took messages as needed.
  • Organized and maintained filing systems, including electronic databases and records.
  • Assisted with budget preparation by providing data entry support into financial tracking system.
  • Prepared presentations using Microsoft Office applications such as Word, Excel, and PowerPoint.
  • Reviewed employee time sheets for accuracy prior to submission for payroll processing.
  • Executed clerical duties such as photocopying, faxing and scanning documents.
  • Processed financial documents, contracts, expense reports and invoices.

Education

Bachelor of Science - Business Administration

University of Maryland Global Campus
01-2027

Associate of Arts - Liberal Arts And General Studies

The Community College of Baltimore County
06-2023

Skills

  • Document organization
  • Effective telephone and email communication
  • Office administration support
  • Multitasking and Prioritization
  • Strong focus on accuracy
  • Active listening skills
  • Adaptability and Flexibility
  • Teamwork and Collaboration

Certification

  • ARM® (Accredited Residential Manager), awarded by IREM
  • Currently pursuing CPM® (Certified Property Manager), Institute of Real Estate Management

Software Expertise

  • Yardi Systems- BJ Murray Management Program
  • Microsoft Word/ Excel/ Powerpoint
  • Adobe Acrobat Pro
  • Remote Landlord

Timeline

Assistant Property Manager

Nasher Realty
03.2022 - Current

Data Entry Specialist

Urban Home Ownership Corp.
08.2020 - 03.2022

Preschool Assistant Teacher

Montessori Progressive Learning Center
09.2019 - 09.2020

Office Administrator

Montessori Progressive Learning Center
01.2018 - 09.2019

Bachelor of Science - Business Administration

University of Maryland Global Campus

Associate of Arts - Liberal Arts And General Studies

The Community College of Baltimore County

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