Lianne Janvrin
Fort Myers,FL
Summary
Highly driven, passionate, and multi-year high performer with over 15 years of leadership, operations and client service experience. Advocate of individuals, accelerates performance and coaches to deliver results. Consistently delivers impact with proven abilities to ideate, strategize and execute to drive business value.
Overview
14
14
years of professional experience
Work History
Vice President, Team Manager
Gartner
01.2025 - Current
- Earned elevated performance rating first year in role
- Led team of ten senior and tenured analysts within CIO & AI Leaders practice across variety of domains, including Cybersecurity, AI, I&O, SPVM, Digital Workplace, Operating Models and Strategy
- Promoted VP to Distinguished VP Analyst and earned four analysts elevated ratings
- Performance managed low performer through intensified coaching
- Prioritized content with over 30% YoY production for Midsize Enterprise CIO portfolio
- Delivered 16% YoY increase in client interactions volume across the team at 108% of target
- Fulfilled 32% more MSE inquiry YoY aligning to strategic engagements
- Partnered with senior stakeholders across Executive Programs, Product, Sales and Services to curate MSE programming through Conferences, Webinars and Global Sales sessions
- Co-created CIO’s Content Planning Offsite agenda and sessions
Senior Director, Team Manager
Gartner
10.2023 - 01.2025
- Promoted from prior role with continued scope of leading Team Managers and strategic operations for NA & EMEA Expert Lab
- Led team through change management initiatives including R&A goals, metrics and performance
- Globally harmonized program with APAC Lab, sharing proven models and practices yielding top-tier expert talent
- Guided managers to deliver high impact programmatic outcomes, including but not limited to: defined upskilling levels, strategic practice partnerships and content excellence playbook
- Strategically supported senior leaders and Workforce Development as thought partner and advisor
Director, Team Manager
Gartner
09.2021 - 10.2023
- Assumed leadership of Advisory Lab 1.0, reimagined and recreated program 2.0 to deliver unprecedented time-to-productivity, volume and progression timelines into R&A practices
- Managed eight Advisors to deliver high quality interactions by coaching to competencies, frameworks and personalized skills development
- Expanded remit to include Analyst Lab hybridizing curriculum and deploying fully capable ‘Experts’ into R&A
- Managed managers, coaching leaders to accelerate talent and deliver continuously elevated results
Senior Manager, Research Engagement Services
Gartner
10.2018 - 09.2021
- Promoted from prior role; Leader of leaders with direct responsibility of Managers and Principals
- Led largest RES team for global HT vendor strategy and operations
- Executed historical high service volumes, coaching organization to achieve KPI targets with exceptional client-centric decision quality
- Established and fostered relations with senior-level leader stakeholders across HT Product, Sales, Service, R&A and Ombuds
Manager, Research Engagement Services
Gartner
03.2014 - 10.2018
- Developed POC operations for R&A, ideating strategy and executing global process and partnerships
- Built R&A’s RES Center of Excellence with focus on recruitment, hiring and COE operations
- Onboarded, managed and developed 30+ associates, with 15 direct reports at any given time
- Partnered with senior-level leaders across R&A Strategy and Sales Ops to maximize sales support activities for prospects
Associate Director of Admissions
Hodges University
03.2012 - 02.2014
- Promoted from prior roles as individual contributor within Admissions; Led highest performing Admissions team across 10 locations, exceeding personal and campus enrollment goals every semester
- Managed twelve Admissions staff members and all operations within Student Enrollment office
- Co-implemented Retention Program driving interdepartmental dependencies to execute, yielding YoY retention improvements
Education
Masters of Business Administration -
Hodges University
01-2012
Bachelor of Science - Telecommunications
University of Florida
01-2006
Bachelor of Arts - Theatre
University of Florida
01-2006
Accomplishments
- Co-Creator of BTI’s Content Pathway to Gold
- Inquiry Practice Improvement Leader for CIO & AI Leaders
- Co-Creator and Facilitator of BTI-wide training sessions: BTI Team Insights Dashboard and TM’s Role in Managing Expert Availability
- R&A Management Excellence Nominee
- Inaugural R&A Job Shadow Pilot Member
- Gartner Crew Captain
- BTI DEI Team Manager & Communications Ally Leader
Timeline
Vice President, Team Manager
Gartner
01.2025 - Current
Senior Director, Team Manager
Gartner
10.2023 - 01.2025
Director, Team Manager
Gartner
09.2021 - 10.2023
Senior Manager, Research Engagement Services
Gartner
10.2018 - 09.2021
Manager, Research Engagement Services
Gartner
03.2014 - 10.2018
Associate Director of Admissions
Hodges University
03.2012 - 02.2014
Bachelor of Science - Telecommunications
University of Florida
Bachelor of Arts - Theatre
University of Florida
Masters of Business Administration -
Hodges University