Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate student.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Carpe Diem Academy
08.2023 - Current
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Supported client using principles of applied behavior analysis.
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Kept accurate records by documenting progress and adhering to prescribed behavior plan.
Spanish Interpreter
LanguageLine Solutions
04.2022 - 08.2022
Interpret verbal communication from one language to another, and act as mediums where language barriers exist
Worked with level 3 calls which are medical related calls.
Cashier/Customer Service
ZARA
12.2018 - 04.2022
Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or the status of orders
Ensured the customer was satisfied with every part of the flooring experience, from the initial greeting to order completion
Recommend solutions within customer budgets and proactively followed up with all leads.
Education
High school diploma or GED -
Bachelor's degree - Biology
Florida International University
Miami, FL
12.2023
Associate in Arts (AA) - Biology
Miami Dade College
Miami, FL
06.2020
Skills
Food Service
Cashiering
Anatomy Knowledge
Typing
Leadership
Physiology Knowledge
Laboratory Experience
Medical Terminology
Sales
Spanish
Bilingual
Customer support
Computer skills
English
Customer service
Social Skills Development
Group Instruction
Self-Management Strategies
Leisure Skills Training
Certification
RBT Certication
Extracurricular Activities
Autism Speak Walk Sunday (11/12/2023)
Florida Mission of Mercy ( 02/23/2023- 02/24/2023)