Libbie Kaler
Detail-oriented Healthcare Management graduate with years of overseas contracting management and leadership experience in team coordination, customer service, delivery of high levels quality services, customer satisfaction. Proficient in resolving issues and effectively communicating with stakeholders across multiple departments. Developed innovative solutions to enhance team performance and ensure compliance with safety policies, supporting efficient healthcare service delivery. Dedicated contracting professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Adept individual experienced in mentoring and challenging team members to meet and exceed company goals. Proactive and meticulous Proficiencies staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Work History
- Coordinated daily service activities across multiple departments, helping ensure that requests, assignments, and operational needs were addressed.
- Communicated with customers, staff, leadership, government representatives, and contractors to support responsive service delivery.
- Helped reinforce workplace safety procedures, policy requirements, equipment readiness, and consistent operating practices.
- Interviewed, trained, and evaluated employees, contributing to staff development and effective team performance.
- Supported scheduling, inventory control, materials handling, transportation planning, and service coordination.
- Applied a service-focused approach to problem solving, workflow analysis, and meeting customer needs in structured, high-accountability environments.
- Completed military medical technician and emergency medical technician training, providing foundational exposure to medical service environments.
Site Services Manager
3 Years 1 Month- Assigned and tracked service requests to enhance support for residents, customers, and organizational stakeholders.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Support safe and reliable service delivery through team coordination, workflow review, and risk awareness.
- Coordinated personnel and service activities across multiple site-service departments to streamline operations.
- Contributed innovative ideas and solutions that improved team performance and service outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Achieved cost-savings by developing functional solutions to problems.
- Contributed to team efforts at Union III OMSS and BLISS Site to ensure effective service delivery.
Site Services Manager
1 Year 9 Months- Managed operations at BEC OMSS site
- Led personnel, coordinated projects, and analyzed workflows to enhance customer satisfaction.
- Collaborated with internal teams and external stakeholders to identify and resolve service needs, enhancing operational safety.
- Coordinated housing, housekeeping, custodial services, vehicle maintenance, and material handling to ensure seamless service delivery.
Airfield Sweeper
2 Years 10 Months- Conducted routine airfield inspections and sweeping duties, ensuring compliance with safety requirements.
- Swept hangar floors, walkways, and work areas across PAE BDSC facilities.
- Ensured clean hangar floors to support safe operations and enhance workplace environment., walkways, and work areas across PAE BDSC facilities.
- Mopped hard surfaces using approved cleaning supplies and safe dilution procedures.
- Collected trash, debris, and waste from designated PAE BDSC disposal points.
Logistic Manager
3 Years 11 Months- Coordinated inventory management, materials handling, customer service, transportation, and operational planning to ensure streamlined logistics processes.
- Reviewed schedules and reinforced safety rules, policies, and contract service requirements to maintain compliance and operational efficiency.
- Interviewed, trained, and evaluated employees to enhance team capabilities and foster professional development.
Airfield Sweeper / Transportation Manager
7 Months- Coordinated transportation operations, facilitated team training, and implemented service coordination and safety procedures.
- Ensured equipment readiness through thorough inspections and maintenance checks. through pre-trip and post-trip inspections.
- Maintained cleanliness by sweeping hallways and entryways in PAE BDSC facility.
- Removed trash and debris from workspaces, walkways, and loading zones.
- Cleaned floors using brooms, dustpans, mops, and industrial cleaning equipment.
Education
Associate of Applied Science (AAS) - Healthcare Management
STS Certified - Safety Supervisor Training
Pre-Nursing and Liberal Arts, AAS studies
Skills
Personal Information
Site Services Manager at multiple sites