Liberty Goodman
Sabina,OH
Summary
Compassionate caregiver with extensive experience in patient support and customer service. Known for maintaining composure during high-pressure situations and effectively addressing concerns to ensure patient comfort and satisfaction.
Dedicated professional skilled in compassionate patient care and effective communication. Proven ability to handle customer concerns swiftly and maintain calm during busy periods, ensuring a positive experience for patients and clients alike.
Overview
22
22
years of professional experience
Work History
Sales
SUBWAY®Restaurants
Wilmington, OH
06.2026 - Current
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
STNA
First Community Health Services
Wilmington, OH
03.2013 - 10.2020
- Provided compassionate patient care, ensuring comfort and safety in daily activities.
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
STNA
Blackstone Home Health
Blanchester, OH
03.2008 - 03.2013
- Monitored vital signs, reporting changes to healthcare professionals promptly.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Freight Handler
ABX Air
Wilmington, OH
10.2007 - 03.2008
- Loaded and unloaded cargo from aircraft, ensuring safety protocols were followed.
- Operated material handling equipment for efficient freight movement.
STNA
Continental Manor
Blanchester, OH
07.2005 - 03.2007
- Assisted nursing staff with medical procedures and documentation processes.
- Trained new staff on best practices for patient care and safety protocols.
- Implemented infection control measures to maintain a safe environment for patients and staff.
- Demonstrated adaptability by caring for a diverse range of patients with varying needs.
STNA
Blanchester Care Center
Blanchester, OH
05.2004 - 06.2005
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.
- Contributed to an inclusive environment by treating all patients with respect and cultural sensitivity.
Education
High School Diploma -
Clinton-Massie Local
Clarksville, OHNo Degree - Health Technology
Laurel Oaks
Wilmington, OH05-2005
Skills
- Sales verification
Timeline
Sales
SUBWAY®Restaurants
06.2026 - Current
STNA
First Community Health Services
03.2013 - 10.2020
STNA
Blackstone Home Health
03.2008 - 03.2013
Freight Handler
ABX Air
10.2007 - 03.2008
STNA
Continental Manor
07.2005 - 03.2007
STNA
Blanchester Care Center
05.2004 - 06.2005
High School Diploma -
Clinton-Massie Local
No Degree - Health Technology
Laurel Oaks