Libby Manning
Staunton,IN
Summary
Results-driven professional with expertise in team leadership, client service, and quality assurance. As Team Lead, coordinated priorities and enhanced operational efficiency while effectively communicating with associates and leadership. Holds a Bachelor of Science in Information Technology with a 4.0 GPA. Aiming to leverage organizational and communication skills in the Commercial Lines Assistant Client Manager role.
Overview
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Operations Team Leader
Knitwell Group
Greencastle, Indiana
08.2025 - Current
- Lead a team of approximately 60 associates in a fast-paced production environment while supporting daily operational goals.
- Coordinate daily workflow, priorities, and assignments to help ensure productivity, accuracy, and timely completion of work.
- Monitored team performance to ensure associates met department standards, productivity expectations, and quality requirements.
- Facilitated communication between associates and management, addressing concerns and providing feedback to resolve operational issues.
- Managed multiple priorities while maintaining attention to detail and adapting to changing operational needs effectively.
Warehouse Associate
Knitwell Group
Greencastle, Indiana
01.2023 - 08.2025
- Packed and processed outgoing orders accurately and quickly, ensuring timely delivery.
- Provided resources for coworkers and new associates, guiding them on daily tasks and procedures to enhance team efficiency.
- Served as a resource for coworkers and new associates, providing guidance on daily tasks and procedures to enhance team efficiency.
Quality Assurance Associate
Walmart Distribution Center
Greencastle, Indiana
01.2019 - 01.2022
- Inspected incoming, in-process, and outgoing products for compliance with quality standards and warehouse procedures.
- Verify product labeling, packaging, and documentation accuracy to maintain inventory integrity.
- Represented Quality Assurance department during performance and quality meetings as selected by peers.
- Represented the department during performance and quality meetings as chosen by Quality Assurance peers.
- Facilitated communication between associates and leadership by relaying team concerns and feedback.
Education
Bachelor of Science - Information Technology - Information Security and Assurance
Purdue University Global
West Lafayette, IN 06.2021 - 05.2025
Skills
- Inventory Management
- Workflow organization
- Team leadership
- Problem solving
- Attention to detail
- Microsoft Office
- Communication skills
Timeline
Operations Team Leader
Knitwell Group
08.2025 - Current
Warehouse Associate
Knitwell Group
01.2023 - 08.2025
Bachelor of Science - Information Technology - Information Security and Assurance
Purdue University Global
06.2021 - 05.2025
Quality Assurance Associate
Walmart Distribution Center
01.2019 - 01.2022