Libby Morgan
Scottsdale,AZ
Summary
As a sales professional, I am a results-driven individual who has a proven track record of exceeding sales quotas and driving new revenue growth. Skilled in consultative selling, leveraging data analytics, and using effective communication to deliver value to my customers. With a focus on driving customer satisfaction and loyalty, I am committed to delivering exceptional sales performance and contributing to the success of the organizations I work for.
Overview
4
4
years of professional experience
Work History
Enterprise Account Manager
HCL Technologies
10.2024 - Current
- Negotiated terms and conditions of contracts with clients, maintaining a 100% renewal rate across assigned accounts.
- Grew territory through multiple RFP pursuits, driving over $30M in net new business opportunities with major clients, including the San Francisco 49ers and Omnicom Group.
- Conducted in-person QBRs with key accounts, generating over $2M in net new opportunity pipeline through expanded client initiatives, and upsell conversations.
Enterprise Renewal Account Manager
Khoros
12.2023 - 10.2024
- Cultivated and maintained strong relationships with key clients, resulting in a 20% increase in company renewal rate
- Developed the Renewal Account Manager role which brought the company quarterly renewal rate from 55% to 75%
Customer Account Executive
Khoros
Austin, Texas
11.2022 - 12.2023
- Exceeded sales quotas consistently, achieving 30% over plan
- Drove up-sell and cross-sell opportunities resulting in 100% revenue uplift with key accounts
- Maintained relationships with C-Suite executives at companies like Yeti, Instacart, U.S Bank, Workday and Vivid Seats
Enterprise SDR
Khoros
Austin, Texas
02.2021 - 11.2022
- SDR of the year - FY22, 120% quota attainment
- Brought in $4 million of qualified sales prospects to Fortune 500 companies such as Walmart, Lowe's, LPL Financial and Federal Express Corporation
- Developed a workflow that led to 300% increase in sales pipeline
Education
Bachelor's Degree in Business -
Oregon State University
06.2021
Skills
- B2B Sales
- Negotiation
- Relationship Management
- SaaS
- Enterprise Sales
- Customer retention
Timeline
Enterprise Account Manager
HCL Technologies
10.2024 - Current
Enterprise Renewal Account Manager
Khoros
12.2023 - 10.2024
Customer Account Executive
Khoros
11.2022 - 12.2023
Enterprise SDR
Khoros
02.2021 - 11.2022
Bachelor's Degree in Business -
Oregon State University
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