Libby Roberts
santa rosa beach,FL
Summary
Dynamic server and bartender with a strong focus on beverage preparation, upselling techniques, and customer relationship management. Committed to delivering exceptional service in fast-paced environments. Enthusiastic bartender with experience in staff training and effective communication. Known for creating a welcoming atmosphere and providing excellent service, contributing to enhanced guest satisfaction and team performance.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Bowdens
Tallahassee, Florida
08.2025 - Current
- Maintained cleanliness and organization of dining area and supplies.
- Assisted in training new servers on menu knowledge and service standards.
- Provided exceptional service to high volume of daily customers.
- Poured wine, beer, and cocktails for patrons.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Server/Bartender
The Perfect Pig
Santa Rosa Beach, Florida
05.2024 - 08.2026
- Prepared and served a variety of cocktails and beverages to customers.
- Trained new bartenders on bar protocols and beverage preparation techniques.
- Engaged with customers to create a welcoming atmosphere at the establishment.
- Provided excellent customer service in a fast-paced dining environment.
- Assisted in training new servers on menu knowledge and service standards.
- Upsold menu items to enhance guest dining experience and satisfaction.
Retail Store Lead
Seagrove Market Cafe
Seagrove , FL
05.2021 - 02.2023
- Assisted customers in selecting merchandise and providing product information.
- Maintained store cleanliness and organized merchandise displays regularly.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Greeted customers, identified their needs and provided assistance with product selection.
Education
Global Club Management - Hospitality
Florida State University
Tallahassee, FL05-2029
High School Diploma -
Northwest Florida State College
Niceville, FL05-2025
Skills
- Creative mixology
- Employee training
- Upselling techniques
- Cocktail service
- Media relations
- Customer service
- Team collaboration
- Sales techniques
- Time management
- Professionalism
Affiliations
- Active member of Pi Beta Phi chapter at Florida state university
- Active member of the Club Management Association of America (CMAA)
Timeline
Server/Bartender
Bowdens
08.2025 - Current
Server/Bartender
The Perfect Pig
05.2024 - 08.2026
Retail Store Lead
Seagrove Market Cafe
05.2021 - 02.2023
Global Club Management - Hospitality
Florida State University
High School Diploma -
Northwest Florida State College