Libni Abigail Martinez
Kansas City,MO
Summary
Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Demonstrated interpersonal skills and bilingual fluency, fostering positive client relationships and cross-cultural understanding. Natural problem-solver with keen ability to relate to people of all ages and backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude and full effort.
Overview
2
2
years of professional experience
Work History
Lifeguard
Great Wolf Lodge
07.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Responded to emergency situations in a timely, efficient manner.
- Provided friendly customer service to guests and addressed concerns.
Sales Associate
Aerie By American Eagle
09.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Lifeguard
Wickett/Pyote Pool
05.2022 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Paid Intern
Willmoth Immigration Law
07.2021 - 08.2021
- Adapted to filing assignments and varying workloads to fill productivity gaps.
- Uploaded case files into the firm's online database, ensuring data integrity and confidentiality.
- Worked with the paralegals to ensure their documentation was correctly scanned and printed.
Education
Bachelor of Arts - Psychology
Texas Tech University
Lubbock, TX05.2024
High School Diploma -
Monahans High School
Monahans, TX05.2022
Associate Degree in General Studies -
Odessa College
Odessa, TX05.2022
Skills
- CPR and AED Training
- First Aid
- Adaptability in Emergencies
- Active Listening
- Interpersonal and Social Skills
- Customer satisfaction measurement
- Customer Service
- Fluent Bilingualism
- Quick Learner
- Client Relationships
- Cross-cultural understanding
- Writing proficiency
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Lifeguard
Great Wolf Lodge
07.2023 - 08.2023
Sales Associate
Aerie By American Eagle
09.2022 - 05.2023
Lifeguard
Wickett/Pyote Pool
05.2022 - 08.2022
Paid Intern
Willmoth Immigration Law
07.2021 - 08.2021
Bachelor of Arts - Psychology
Texas Tech University
High School Diploma -
Monahans High School
Associate Degree in General Studies -
Odessa College
Similar Profiles
Stacy MartinStacy Martin
Guest Services Supervisor/Night Auditor at Great Wolf LodgeGuest Services Supervisor/Night Auditor at Great Wolf Lodge
Amy YoungAmy Young
Guest Service Representative at Great Wolf LodgeGuest Service Representative at Great Wolf Lodge
Christian HernandezChristian Hernandez
Certified Lifeguard at Great Wolf LodgeCertified Lifeguard at Great Wolf Lodge