Licelot Richardson
New York,NY
Summary
Dedicates Project Manager takes hands-on approach to running problematic information technology projects. Boasts over 4 years of experience overseeing technical and planning aspects of tech deployments, installation, maintenance and troubleshooting. Particular focus on juggling cost-benefit analysis and technical requirements. Conducts formal project reviews and assessments to meet strict organizational and regulatory expectations.
Overview
5
5
years of professional experience
Work History
IT Project Manager
Ocean Bank (Contractor)
11.2022 - Current
- Managed projects throughout the entire lifecycle, providing direction for project teams and monitoring the progress of deliverables and tasks
- Led the scoping and implementation of projects and programs, collaborating with the CIO and Director of PMO to develop and execute project roadmaps, as well as long-range strategic and tactical project goals
- Utilized design thinking and analytics to guide product design decisions
- Fostered collaboration and facilitated communication among teams
- Sustained a well-managed backlog of tasks and actively contributed to various agile ceremonies
- Provided support to the team in addressing and resolving impediments
- Tracked and produced key metrics such as burndown, burnup, cumulative flow, and velocity for informed decision-making and continuous improvement
- Planned blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance
- Mitigated project risks by consistently communicating potential challenges at each stage, minimizing overall project exposure
- Cultivated successful Agile partnerships with multiple leaders at the C-level, propelling collaboration & ensuring seamless implementation
- Experienced with Jira, Confluence, Monday, Trello, and Miro.
Jr. Project Manager / Scrum Master
phData (Full Time)
02.2022 - 11.2022
- Managed Salesforce Marketing Cloud to optimize and streamline both customer relationship management and marketing strategies
- Managed, planned, and executed data-driven projects from inception to launch, focusing on on-time and on-budget delivery
- Collaborated with teams located in different time zones across the world
- Acted as the primary client liaison, providing regular updates on engagement status, hour reports, project plans, task escalations, and executive summaries
- Conducted efficient meetings with detailed agendas, facilitated discussions, captured notes, and managed action items
- Created documentation, guidelines, and training materials for end-users and provided training sessions to internal teams to ensure the effective adoption of a new system
- Experienced with Microsoft Project Management, Asana, ServiceNow, Google Suite, and SalesForce.
Business Analyst
Uniphore (Contractor)
09.2021 - 02.2022
- Contributed to developing and refining methodologies, processes, and tools that align with delivering high-quality products to customers
- Collaborated closely with both internal and external stakeholders to gather requirements effectively
- Analyzed and documented business requirements comprehensively, ensuring that the solutions aligned with the desired performance and outcomes
- Designed, created, and optimized solution analytics and reporting mechanisms that showcase the product's value to clients
- Contributed to strategic discussions about the direction of the products to align with industry trends and customer needs
- Independently engage in discussions and meetings with customers to interpret their solution requirements and address their concerns.
Assistant Project Manager
Centers for Disease Control and Prevention (Contractor)
09.2019 - 09.2021
- Established and executed effective strategies to ensure accurate tracking of project goals through real-time reporting and assessments
- Developed and facilitated training for staff to equip them with the knowledge and skills required for the successful execution of projects
- Facilitated inter-departmental communication by building partnerships with 25+ stakeholders to keep projects on track & ensure alignment in strategy execution
- Proactively aided Senior Project Managers in project management efforts, streamlining operations by 10% and reducing back-office costs by 20%.
Education
Certified Scrum Master -
Scrum Alliance
MBA- Project Management -
Ana G. Mendez University
06.2024
Bachelor’s Degree in Science -
InterAmerican University of Puerto Rico
05.2021
Skills
- Communication and Problem Solving Skills
- Share Point
- Cloud migration management
- Pivot Tables
- SDLC
- Agile
- Waterfall
- Confluence
- Microsoft Project
- Jira
- Asana
- Project Scheduling
- Stakeholder Management
- Root Cause Analysis
- Client Relations
- Data Analytics
- Business Analysis
- Risk Management
- Scrum Framework
- Data Analysis
Languages
Spanish
Full Professional
Timeline
IT Project Manager
Ocean Bank (Contractor)
11.2022 - Current
Jr. Project Manager / Scrum Master
phData (Full Time)
02.2022 - 11.2022
Business Analyst
Uniphore (Contractor)
09.2021 - 02.2022
Assistant Project Manager
Centers for Disease Control and Prevention (Contractor)
09.2019 - 09.2021
Certified Scrum Master -
Scrum Alliance
MBA- Project Management -
Ana G. Mendez University
Bachelor’s Degree in Science -
InterAmerican University of Puerto Rico