Summary
Overview
Work History
Education
Skills
Timeline
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Lichelle Hamilton

Coumbus,GA

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

7
7
years of professional experience

Work History

Customer Service Cashier

Smokey Pig Bbq
04.2020 - 10.2023
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Counted money in drawers at beginning and end of each shift.
  • Processed customer orders and accurately handled payment transactions.

Customer Service Associate

Family Dollar
01.2017 - 03.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

No Degree - Early Childhood Education

Columbus Technical College
Columbus, GA

GED -

Jordan Vocational High School
Columbus, GA
04.2016

Skills

  • Cash Register Operation
  • Restock Products
  • Recording Counts
  • Educational Feedback
  • Need Identification
  • Food and Beverage Experience
  • Customer Relationship Management

Timeline

Customer Service Cashier

Smokey Pig Bbq
04.2020 - 10.2023

Customer Service Associate

Family Dollar
01.2017 - 03.2020

No Degree - Early Childhood Education

Columbus Technical College

GED -

Jordan Vocational High School

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Lichelle Hamilton