Lidell Pettway
Bridgeport,CT
Summary
Hard working and reliable associate with 8+ years of experience in the food service industry.
Proven team player with a supportive attitude for the company goals. Skilled in working well under
pressure and adapting to new situations and challenges to best enhance productions as well as dayto-day
operations. Strong belief in the value of a job well done. Dedicated and committed to
exceeding expectations as an employee. Demonstrated leadership and problem-solving skills.
Excellent work
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Manager
Panera Bread
09.2014 - 01.2024
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Streamlined communication channels for increased efficiency in project execution and decision-making processes.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Achieved project deadlines consistently by closely monitoring progress and proactively addressing any potential roadblocks.
- Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
- Managed budgets effectively by employing cost-control measures without compromising quality or deliverables of projects undertaken by the team.
- Evaluated employee performance on Timeframe basis and coached and trained Number team members, increasing quality of work and employee motivation.
- Established team priorities, maintained schedules and monitored performance.
- Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Analyzed team performance data to provide meaningful insights, enabling informed decision-making.
- Panera bread September 2014 - January 2024
Team manager/ food cost specialists
Hard working and reliable associate with 8+ years of experience in the food service industry.
Proven team player with a supportive attitude for the company goals. Skilled in working well under
pressure and adapting to new situations and challenges to best enhance productions as well as dayto-day
operations. Strong belief in the value of a job well done. Dedicated and committed to
exceeding expectations as an employee. Demonstrated leadership and problem-solving skills.
Excellent work
ethic in every aspect of responsibilities assigned while aiming to create a memorable experience for
all customers.
● Food safety guidelines
● Interpersonal skills
● High attention to detail
● Time management
● Ability to learn quickly
● Strong organization
PROFESSIONAL EXPERIENCE
team manager
2022 . Then learned and became facility specialist and then food cost specialist and excelled in
both , I helped get vts numbers good and better drastically,helped increase sells and helped
increase profits, average weekly sells and yearly sells, did pans accordingly, food and product and
produce orders and inventory, I exceeded explored and engaged very well with customers, I
anticipated the guest needs and make sure all customers orders were correct the first time ,i
welcomed them and made sure they had a great experience, I inspired the team and motivated
them to be better and learn more and unlock their full potential, I coached them well,supported
them and thanked them for doing a job well done. always offered solutions and not problems ,I
assume positive intent and believe in people etcetera
Team Lead
01/2020
● Deliver exceptional customer service and positive attitude towards co-workers and managers
● Ensure production and operations are running smoothly to promote customer and team
satisfaction
● Performs opening and closing procedures accurately and efficiently
● Train and supervise new hires on production line, dishes, and dining room procedures
● Completes daily missions including temperature checks and expiration dates (day dots)
Education
High School Diploma -
Central High School
Bridgeport, CT06.2005
Skills
- Customer Service
- Cost Control
- Attention to Detail
- Active Listening
- Multitasking
- Professional and Courteous
- Adaptability
- Reliability
- Training and Development
- Task Delegation
- Professionalism
- Goal Setting
- Teamwork and Collaboration
- Time Management
- Staff Training
- Problem-solving aptitude
- Positive Attitude
- Team Leadership
- Team Collaboration
- Customer Relationship Management
- Excellent Communication
- Adaptability and Flexibility
- Problem Resolution
- Good Judgment
Certification
Safeserv certificate
Timeline
Team Manager
Panera Bread
09.2014 - 01.2024
High School Diploma -
Central High School