Lidia Chavez
OAKCREEK
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Server
Texas Roadhouse
OAKCREEK
01.2023 - Current
- Provided exceptional customer service to enhance dining experiences.
- Assisted in food preparation and ensured timely delivery of orders.
- Maintained cleanliness and organization of dining and service areas.
- Managed guest inquiries and resolved complaints effectively and promptly.
- Upsold menu items to increase overall sales and customer satisfaction.
- Trained new servers on restaurant procedures and service standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Olive Garden
Brookfield
06.2022 - 12.2022
Server
Applebee's
OAKCREEK
09.2019 - 06.2022
Education
Bay View High School
Milwaukee , WISkills
- Order delivery
- Food preparation
- Upselling techniques
- Customer service
- Complaint resolution
- Time management
- Team collaboration
- Effective communication
Certification
- I am certified to handle and sell liquor as a bartender/server in the county of Oak Creek, WI
Timeline
Server
Texas Roadhouse
01.2023 - Current
Server
Olive Garden
06.2022 - 12.2022
Server
Applebee's
09.2019 - 06.2022
Bay View High School