Lidia Heinz
Sun City,AZ
Summary
Results-driven audit professional equipped with robust analytical skills and comprehensive understanding of financial regulations and compliance. Expertise in identifying inefficiencies, ensuring accurate reporting, and enhancing internal controls. Dependable team player with strong focus on collaboration, adaptability, and achieving targets in dynamic environment. Proficient in risk assessment, data analysis, and audit software tools.
Overview
24
24
years of professional experience
Work History
Massage Therapist (Formerly Licensed)
01.2004 - 01.2013
- Provided professional client care
- Maintained appointment scheduling and client records
- Built strong client relationships
Caregiver
01.2002 - 01.2013
- Assisted clients with daily living activities
- Provided compassionate and reliable care
- Maintained safety and medication schedules
Accounting Clerk
Safeway Grocery Stores
01.2003 - 2007
- Conducted inventory audits and ensured store compliance
- Reviewed financial and operational procedures
- Assisted with loss prevention and stock accuracy
- Assisted in monthly closing procedures, preparing journal entries and financial reports.
- Processed invoices and ensured timely payments while adhering to internal controls.
- Maintained accurate financial records and reconciled discrepancies in accounts payable and receivable.
Retail Management / Cashier
Various Retail Locations for Nordstrom Rack
01.1994 - 01.2002
- Managed daily store operations
- Trained and supervised team members
- Provided high-level customer service
- Processed customer transactions efficiently using POS systems.
- Maintained cash drawer accuracy during high-volume sales periods.
- Assisted customers with product inquiries and returns, enhancing service experience.
- Resolved customer complaints promptly, improving satisfaction ratings significantly.
- Monitored inventory levels at checkout to prevent stock shortages and enhance availability.
Retail Auditor / Inventory Specialist
Nordstrom Rack
01.1996 - 01.1998
- Performed detailed inventory counts and reporting
- Assisted management with stock control and shrink reduction
- Maintained accurate documentation and records
- Conducted thorough audits of financial statements to ensure compliance with established standards.
- Identified discrepancies in financial records, recommending corrective actions to enhance accuracy.
Restaurant Server
IHOP
01.1989 - 01.1994
- Delivered excellent guest service in fast-paced environment
- Handled cash and credit transactions
- Maintained clean and organized workspace
Education
License Certificate -
Arizona School of Massage Therapy
Phoenix, AZ08-2004
High School Diploma -
Roosevelt High School
Chicago, Illinois06-1992
No Degree - Business Analytics
Oakton Community College
Des Plaines, ILSkills
- Customer Service
- Cash Handling & POS Systems
- Retail Operations
- Inventory & Store Auditing
- Grocery Store Experience
- Team Leadership
- Conflict Resolution
- Time Management
- Dependable & Detail-Oriented
- Attention to detail
- Team collaboration
- Audit reporting
- Decision-making
- Proficient in Microsoft Word and excel
Languages
Romanian
Native or Bilingual
English
Native or Bilingual
Timeline
Massage Therapist (Formerly Licensed)
01.2004 - 01.2013
Accounting Clerk
Safeway Grocery Stores
01.2003 - 2007
Caregiver
01.2002 - 01.2013
Retail Auditor / Inventory Specialist
Nordstrom Rack
01.1996 - 01.1998
Retail Management / Cashier
Various Retail Locations for Nordstrom Rack
01.1994 - 01.2002
Restaurant Server
IHOP
01.1989 - 01.1994
License Certificate -
Arizona School of Massage Therapy
High School Diploma -
Roosevelt High School
No Degree - Business Analytics
Oakton Community College