Lidia Morales

• Manage recruitment workflows by contacting prospective students and conducting outreach calls to determine program eligibility.
• Track applications, call records, and participation using Excel spreadsheets and university databases to maintain accurate program data.
• Coordinate follow-ups with students and collaborate with advisors to ensure efficient communication and program participation.

• Manage administrative workflows and respond to student, staff, and external inquiries through phone, email, and in-person communication.
• Coordinate event logistics and organize documents to support departmental initiatives and outreach efforts.
• Maintain records and assist with administrative processes to ensure efficient daily operations.

• Serve as a primary point of contact for visitors and students seeking campus resources and services.
• Support outreach initiatives and campus events through coordination and communication with students and staff.
• Manage the program’s social media accounts by scheduling posts and promoting campus resources and events.

• Mentored five students weekly through structured sessions that included presentations on academic planning, time management, and goal setting.
• Guided mentees in navigating university systems such as UAConnect and other campus platforms for course registration, grade tracking, and accessing academic resources.
• Supported mentees’ academic success by connecting them with campus resources, assisting with professional communication (including emails to professors), and collaborating with faculty to address student needs.

• Supported course instruction and assisted first-year business students in academic engagement and problem-solving activities.
• Delivered presentations to a class of 20 students on leadership, resilience, and solution development.
• Facilitated discussions encouraging students to identify challenges and develop actionable solutions.