Angela D. Bates
Summary
A dedicated leader bridging education and advocacy to empower individuals and strengthen communities. The candidate brings over two decades of experience across higher education, social services, and child advocacy, with a strong focus on student success, compliance, and family support. Currently serving as Director of TRIO Student Support Services at Paris Junior College, they oversee program operations, student interaction, reporting, and initiatives supporting low-income, first-generation, and disabled students. Their background includes case management in child welfare, forensic interviewing, and extensive leadership at New Mexico State University, where they managed student conduct, ensured federal compliance, and collaborated across departments. Bilingual in English and Spanish, they excel in crisis intervention, cross-agency coordination, and advocacy, consistently supporting vulnerable populations through complex systems.
Overview
24
24
years of professional experience
Work History
Director - TRIO Educational Opportunity Centers (EOC) and Student Support Services (SSS)
Paris Junior College
Paris, TX
10.2025 - Current
- Coordinate and oversee of TRIO’s SSS and EOC programs’ activities at the host institution.
- Implement and monitor goals, objectives, and performance outcomes.
- Authorize and manage the programs’ budgetary expenditures in compliance with institutional and federal guidelines
- Recruit, select, train, supervise, and evaluate program staff; recommend disciplinary action as needed.
- Organize and chair regular staff meetings and provide professional development opportunities.
- Lead efforts in student recruitment, enrollment, advising, retention, and completion support, including financial aid and financial literacy activities.
- Establish and maintain a positive public relations network with students, staff, institutional departments, and community agencies to promote TRIO services.
- Conduct evaluations of program activities, prepare reports, and ensure compliance with federal reporting requirements.
- Prepare and submit federal grant applications to secure continuation funding.
- Oversee program audit reviews and ensure compliance with accrediting bodies (e.g., SACS/SACSCOC).
- Actively participate in program-related academic, cultural, social, and career/placement activities throughout the year.
- Display professionalism and ethical conduct consistent with institutional policies and the TRIO mission.
- Perform additional duties as assigned by institutional leadership.
Coordinator/Educational Specialist - TRIO Student Support Services
Paris Junior College
Paris, TX
03.2025 - 09.2025
- Working in collaboration with the Program Director, provide support for the completion and submission of the annual performance report; additional recordkeeping; and participant follow-up as required.
- Assist with the management of the day-to-day operation of the SSS program.
- Maintains and disseminates current information on admission and financial aid policies.
- Maintains current information on admissions and financial aid application policies.
- Maintains a participant caseload by identifying and selecting eligible participants for the project services.
- Help foster an institutional climate supportive of the success of low-income and/or first-generation college students and individuals with disabilities.
- Establishes and maintains a working relationship through personal contact and group meetings with institutional departments and target area service agencies.
- Assist the Coordinator of TRIO Student Support Services in arranging campus visits for transferring students.
- Assist with major selection, registration, course scheduling, academic progress requirements; provides information on university regulations, procedures, and deadlines.
- Interprets and utilizes university and national admissions and placement test scores, and academic records in the advising process and in helping students alleviate skill deficiencies; provides follow-up with students on academic probation and those not meeting academic progress requirements.
- Assist in scheduling student activities, sign-up procedures, coursework, computer applications, and transfer assistance.
- Maintains records, written reports, and conducts follow-up of all participants served.
- Maintains up-to-date job skills by attending training deemed appropriate by Program Director or other college personnel.
- Assumes other duties and responsibilities as assigned by the Program Director.
- (Currently serving as Interim Director of TRIO Student Support Services)
Real Estate Sales Agent
Century 21 Harvey Properties
Paris, TX
06.2023 - 03.2025
- Assist buyers and sellers in the marketing and purchasing of real estate property at the best prices and with the best terms.
- Estimate property value through skillful comparative market analysis.
- Develop business networks and collaborate with contractors, mortgage lenders, and attorneys.
- Develop expert knowledge of real estate, best practices, market standards, mortgage financing, neighborhoods, schools, and other considerations for buying and selling.
- Prospect for buyer leads, convert leads to appointments, close for agreements, and conduct high-level fiduciary needs analyses.
- Select and show homes and properties that meet client needs, help identify the best options, and assist client with redefining needs when necessary.
- Consult with client to ensure fiduciary service of real estate transactions, from initial contact through contract to close, and provide advice on market conditions, prices, and mortgage options.
- Build lists of properties that include detailed specifications, and market them through open houses, advertisements, networking, and existing relationships.
- Lead negotiations with industry professionals and clients, and review contract terms to verify accuracy.
Forensic Interview Consultant
The Children’s Advocacy Center of Paris
Paris, TX
05.2024 - 10.2024
- Provide Forensic Interviews of clients as requested and scheduled.
- Experience observation, training and feedback to the new, full-time staff Forensic Interviewer as requested and scheduled.
- Providing feedback to the Executive Director on the training progress of the full-time Forensic Interviewer.
- Provide testimony of fact for criminal and civil court cases that pertain to the Center’s services.
- Adherence to all confidentiality policies, rules, and laws as it pertains to Private Health Information (PHI) and HIPAA.
Permanency Case Manager
EMPOWER/Texas Family Initiative
Irving, TX
11.2024 - 02.2024
- Manage a caseload of Permanency placements, supporting children and families throughout the process.
- Assess placement needs, safety, family strengths, and placement resources for children and caregivers.
- Facilitate permanency planning, ensuring a safe and nurturing environment for children in care.
- Continuously search for and evaluate potential Kinship placements.
- Conduct monthly (or more frequent) visits with children and families based on their needs.
- Provide ongoing support services post-reunification until court case dismissal.
- Collaborate with public and private agencies to coordinate and deliver Permanency services.
- Conduct assessments, complete court reports, and provide testimony in court hearings.
- Ensure the accuracy and completeness of case records for children and families.
- Facilitate family preparation for permanency through training, mentoring, assessments, and home visits.
- Work with the Adoption Coordinator to prepare children for adoption placements.
- Provide 24/7 on-call support for children and families, including crisis intervention when needed.
- Compile and report monthly statistical data to relevant agencies.
Lead Forensic Interviewer/Bi-lingual Family Advocate/Multidisciplinary Team Coordinator
The Children’s Advocacy Center of Paris
Paris, TX
06.2016 - 02.2023
- Conduct neutral, fact-finding, and developmentally appropriate interviews of alleged victims of child abuse, neglect, and witnesses of violent crime from age 2-17 as well as adults with intellectual disabilities.
- Conduct family advocacy services and forensic interviews in Spanish as necessary.
- Consult with non-offending caregivers and Multi-Disciplinary Team members to include representatives from law enforcement, child protective services, district attorney’s office, medical, and counseling professionals during case assessment to determine relevant information related to case development.
- Provide crisis intervention, advocacy, and support to families throughout and following finalization of the criminal case.
- Assess client and family needs and provide appropriate advocacy services and referrals.
- Provide information and assistance regarding Crime Victims Compensation (CVC) and serve as a liaison between victim, family and the Texas Attorney General’s Office.
- Coordinate Multidisciplinary Team meetings for Red River and Lamar Counties.
- Maintain case records and case tracking for all cases within the agency.
- Provide court testimony and serve as an expert witness as requested.
- Maintain forensic interview recording equipment and manage case records.
- Follow agency working protocols and maintain up to date knowledge of the Texas Children’s Code.
- Maintain client confidentiality.
Assistant Dean of Students, Student Judicial Services
New Mexico State University
Las Cruces, NM
09.2004 - 05.2016
- Made decisions regarding disciplinary sanctions for violations of University Student Code of Conduct to include those under Title IX.
- Served as part of the CARE (Conduct Assessment Response and Education) team providing oversight and monitoring of students and campus residents needing assistance beyond academics.
- Worked collaboratively with university departments such as Housing and Residential Life, Registrar, NMSU Police Department, Associated Students of NMSU, Campus Health Center, Counseling and Student Development, Student Ability Services, Greek Life, Campus Activities, Office of Institutional Equity/Title IX, Student Diversity and Outreach, the Office of NMSU General Counsel, along with various academic departments, offices, and support services, and community college campuses to ensure communication, compliance, and due process with student disciplinary actions.
- Provided outreach to educate students on the Student Code of Conduct.
- Created baseline sanctions to ensure consistency in sanctioning NMSU-system wide.
- Periodically assisted in the review and update Student Code of Conduct and related policies.
- Ensured federal compliance with both the Family Educational Right to Privacy Act (FERPA) and Cleary Acts to ensure student records are protected and disciplinary actions are reported as outlined by federal law.
- Conducted background checks of students for both internal and external sources in compliance with FERPA.
- Worked directly with students in non-academic situations providing advocacy and referral to both campus and community resources.
- Served as training person for community college campus disciplinary processes.
- Supervised, directed, delegated and evaluated work of assigned staff, prepare reports, complete surveys, and questions regarding institutional services and student issues.
- Developed off campus connections to better serve the interests and needs of the public and the University.
- Served as official contact for the Dean of Students Office concerning student disciplinary related problems/issues.
- Address problems and issues in the absence of the Dean of Students.
- Additional duties included: data management decisions, project management decisions, consultation with academic deans, department heads, faculty members and all NMSU community college campuses.
- Made presentations concerning programs and services offered by the Dean of Students office.
- Completed special projects as tasked by the Dean of Students.
Instructor - University 150 (Freshman Year Experience)
New Mexico State University
Las Cruces, NM
08.2005 - 12.2010
- Provided instruction to incoming freshman students in a 3-credit elective course which introduces the university, and its resources primarily offered in the fall semester.
- As course instructor provided students assistance in determining college and career goals, guidance in deciding a major, effective team/group interaction, development of academic and personal skills, time management, and various other life and educational skills to assist in student success.
- Course was co-taught with an NMSU student leader of junior or senior standing.
- 2014-2015
Children’s Program Coordinator
La Casa, Inc.
Las Cruces, NM
03.2002 - 09.2004
- Coordinated Children’s Program day to day operational activities in Domestic Violence shelter to include programming, advocacy, therapy, Children’s Program staff supervision, and oversight of program budget.
- Attained federal, state and grant funding along with funding through private donors for program operation and related activities.
- Job duties included crisis intervention and crisis management, domestic violence counseling to victims and their children, coordination of community services and resources for clients.
- Collaborated with outside state, county and local agencies.
- Other duties as assigned.
Education
Master of Criminal Justice -
New Mexico State University
Las Cruces, NM05.2001
Bachelor of Criminal Justice -
New Mexico State University
Las Cruces, NM05.1999
Skills
- Able to work in high stress situations with excellent crisis management skills
- Possess effective written and oral communication skills in both the English and Spanish languages
- Federal and State grant writing experience
- Knowledge of legislative and legal frameworks
- Able to work with individuals of various backgrounds and skill levels
- Excellent computer skills
- Able to present and instruct difficult and strategic materials to large and small audiences
- Experience with budgetary issues
- Direct fulltime and part-time staff supervision
Timeline
Director - TRIO Educational Opportunity Centers (EOC) and Student Support Services (SSS)
Paris Junior College
10.2025 - Current
Coordinator/Educational Specialist - TRIO Student Support Services
Paris Junior College
03.2025 - 09.2025
Permanency Case Manager
EMPOWER/Texas Family Initiative
11.2024 - 02.2024
Forensic Interview Consultant
The Children’s Advocacy Center of Paris
05.2024 - 10.2024
Real Estate Sales Agent
Century 21 Harvey Properties
06.2023 - 03.2025
Lead Forensic Interviewer/Bi-lingual Family Advocate/Multidisciplinary Team Coordinator
The Children’s Advocacy Center of Paris
06.2016 - 02.2023
Instructor - University 150 (Freshman Year Experience)
New Mexico State University
08.2005 - 12.2010
Assistant Dean of Students, Student Judicial Services
New Mexico State University
09.2004 - 05.2016
Children’s Program Coordinator
La Casa, Inc.
03.2002 - 09.2004
Master of Criminal Justice -
New Mexico State University
Bachelor of Criminal Justice -
New Mexico State University
Service/Outreach/Committees
- Paris Junior College Leadership Council
- Leadership Lamar Class 2016-2017
- New Hope Homeless Shelter Board Member 2016
- Certified Mediator for the State of New Mexico
- VP for Student Affairs and Enrollment Management Advisory Committee
- Student Life Retention Committee
- Dean of Students Program Review Committee
- Chairperson and member for multiple student memorial and scholarship award committees
- Quick Connect Responder
- Completion of ASIST training -15 hours of suicide prevention/intervention
- Completion of safe TALK trainer seminar, certified to provide suicide prevention training
- Accreditation committee member
- Communicable Disease Committee member
- Served on NMSU Police Department oral board for new hires
- Homecoming Judge
- Served as a member on numerous professional position search committees
- New Student Orientation