Lidia Soutos
Cleveland,OH
Summary
Motivated Production Line Worker proficient in quality checks, finishing work and equipment calibration. Ready to tackle new challenges and to contribute to team and company success.
Overview
15
15
years of professional experience
Work History
General Assembly Associate
Applied Medical Technology
Brecksville, Ohio
11.2016 - Current
- Followed outlined specifications to assemble components with minimal supervision in multiple departments, consistently exceeding expected productivity.
- Conducted quality assurance inspections on finished components and identified issues.
- Checked position and alignment of each component to prevent errors and minimize materials waste.
- Calibrated and gauged equipment to maintain optimal performance.
Customer Service Associate
Kohl's
Parma, Ohio
11.2015 - 11.2017
- Demonstrated items to customers and created customer awareness, interest and sales.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
- Fulfilled customers' special requests for merchandise and delivery times.
- Followed corporate merchandising guidelines to create product displays using store specific merchandise space.
Census Worker
United States Census Bureau
Parma, Ohio
03.2010 - 10.2010
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Performed field staff duties critical to completing accurate count in hard-to-reach communities.
- Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
Education
Associate of Arts -
Cuyahoga Community College
Cleveland, OHSkills
- Assembly instructions
- Quality inspections
- Small parts assembly
- Customer Data Confidentiality
- Efficient and Detail-Oriented
- Responding to Difficult Customers
- Understanding Customer Needs
- Issue and Complaint Resolution
- Courteous with Strong Service Mindset
- Calm and Professional Under Pressure
- Creative Problem Solving
- Proficiency with Word and Excel
- Skilled in final assembly processes
Accomplishments
Successfully owned and operated cleaning company with 16 employees for over 10 years.
Languages
Ukrainian
Polish
Timeline
General Assembly Associate
Applied Medical Technology
11.2016 - Current
Customer Service Associate
Kohl's
11.2015 - 11.2017
Census Worker
United States Census Bureau
03.2010 - 10.2010
Associate of Arts -
Cuyahoga Community College
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