Lidia Valenzuela Olmedo

• Provide exceptional customer service by assisting customers with purchases and inquiries, leading to improved customer satisfaction
• Process transactions efficiently as a cashier, ensuring accuracy and maintaining a balanced cash register
• Collaborate with team members to create a welcoming shopping environment and resolve any customer issues promptly

Customer service

Dispacher

Stocker

• Managed a high volume of customer inquiries, providing detailed information on travel products and services
• Achieved a 95% customer satisfaction rating through proactive problem-solving and follow-up
• Trained new staff on customer service protocols and travel system navigation

• Delivered exceptional customer service in a vibrant retail environment, fostering a loyal customer base
• Designed and executed custom floral arrangements, resulting in a 20% increase in sales during peak seasons
• Oversaw inventory management and financial transactions, ensuring accuracy and accountability

• Coordinated ramp operations, ensuring adherence to safety protocols and efficiency standards
• Developed and implemented quality control measures that reduced operational delays by 15%

• Company Overview: Asunción, Paraguay
• Led a team in managing ticketing and reservation systems, achieving 100% compliance with regulatory standards
• Streamlined airport operations, increasing on-time departures and enhancing overall customer experience
• Trained and mentored staff, improving team performance and service delivery
• Asunción, Paraguay