Proven leader and meticulous housekeeper, adept in team management and cleaning techniques, with a track record of enhancing team performance and maintaining high sanitation standards at Diamond Sands Apartments. Fluent in English and Spanish, excels in customer service and fostering inclusive environments. Demonstrated ability to empower and develop staff, significantly improving operational efficiency.
Overview
7
7
years of professional experience
Work History
Housekeeper
Diamond Sands Apartments
8445 S Las Vegas, NV 89123
05.2022 - 01.2024
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Disposed of trash and recyclables each day to avoid waste buildup.
Team Leader
Jack in the Box
1261 W Warm Springs Rd, Henderson, NV 89014
05.2017 - 12.2020
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.