Lidia LoPinto
Little Egg Harbor,NJ
Summary
Expert IT documentation and software training specialist, specializing in databases, coding languages and internal architecture documents for all systems. Expert FileMaker software developer and documentation expert Track record of developing quickly within time and budget constraints. Can easily integrate and work with local and overseas teams. Great people skills to get results. Years of experience working for major 500 firms and “can hit the ground running” Can document from code in FileMaker, Java, PHP, ASP, HTML5, and other languages. Comfortable reading code and commentaries to develop documents. Business analysis and software reverse engineering experience Has written successful business requirements documents and testing plans Business analyst training and experience Can develop training programs in PP and other media.
Diligent [Desired Position] with proven track record in producing clear and impactful reports. Adept at synthesizing complex data into coherent documents that support decision-making processes. Showcases strong analytical skills and attention to detail in all reporting tasks.
Professional writer with extensive experience in generating insightful and accurate reports. Known for ability to deliver high-impact content that drives informed decisions and supports organizational goals. Highly collaborative, reliable, and adaptable to changing project requirements, with strong analytical and research skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
High Technology Report Writer
Self Employed
01.2024 - Current
- Reviewed, revised, modified and edited documents prepared by others.
- Enhanced report quality by conducting thorough research and data analysis.
- Organized materials and completed writing assignments according to set standards regarding order, clarity, conciseness, style and terminology.
- Designed and established style guidelines and standards for texts and illustrations.
- Streamlined report generation process for increased efficiency and faster turnaround times.
- Selected photographs, drawings, sketches and charts to illustrate written materials.
- Developed custom templates for consistent report formatting and branding across the organization.
- Developed detailed technical documents and user guides for technical products.
Owner, software developer, trainer
Municipalnets Software
11.2012 - Current
- Providing by the project technical documentation services to small firms for highly technical documentation including: Cloud computing, cloud cyber security, AI chip algorithms, Salesforce and CRM software, etc
- Presenting training webinars on implementing database systems, maintenance and paperless processing
- Implementation of software orders, configuration and customization
- Development accounts and marketing to clients
- Writing mass communications such as brochures, flyers and other marketing materials for mass marketing
- Creating multimedia training
- Providing training on software usage directly to clients
Technical Writer
APG
01.2012 - 12.2012
- Writing SDLC documents, document data warehouse functionality, and BRDs
- Determined requirements and created SDLC, change, and source management processes/documentation, Oracle data warehouse document library, and website
- Gathered and documented business needs of accounting information system data warehouse with Cognos reporting from an Oracle database
Business Analyst/Technical Writer
Home Healthcare Software Exchange
09.2012 - 11.2012
- Developing functional requirements for new features and functions
- Documenting existing systems and creating flow diagrams
- Working with developers in India to implement the requirements
- Conducting user acceptance testing of Beta versions to ensure requirements were properly coded as per FRD requirements
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Technical Writer/ Business Analyst
Canon Imaging Systems
06.2012 - 09.2012
- Writing training requirements for Oracle middleware imaging system
- Managing team of course developers in India and review all draft
- Working with Canon as liaison to ensure training meets requirements
- Working with India team to design market friendly media training programs on PPT
- Overseeing training package development from offshore writers and developers
- Reviewing drafts and ensure adherence to standards and BRD
- Facilitating communications between US corporate and offshore training developers
- Manage and provide all content, facilitate meetings with SMEs and design and develop Sales Force support site
- Prepare FAQs, Tips and Tricks, Support Site Guide, and Troubleshooting guide
- Writing use cases for document imaging
- Writing training content for sales, project managers and Java developers
Technical Sales
ACE Medical Software
01.2010 - 12.2011
- Provided sales and technical support for EMR/EHR software from OmniMD
- Demonstrated EMR software for medical practice accounts in the LI area
- Discussed specific document management needs of medical practitioners in all fields
- Provided pricing and solutions/proposals for the software package
- Specified customization requirements for special practices such as Oncologists
Developer/Entrepreneur
Municipalnets Software
01.2008 - 12.2010
- Prepared and delivered networked software products to support preventive maintenance, public works, e-commerce and graphics for municipal clients
- Managed help desk and sales of product line
- Gathered requirements for customization
- Installed and maintained software on FileMaker server
- Coded relational database products from concept through finished product
- Designed GUIs and wrote supporting documentation
- Architected software to deliver over 300,000 work orders to the City of Brawley, CA, and major gas producer in Texas
Technical Writer/Business Analyst
Bertelsmann/Direct Brands
01.2007 - 12.2008
- Facilitated $350 million company sale with search engine for over 1.5 million internal documents
- Created workflow diagrams and compliance documents
- Saved $300,000 in credit card processing fines through development of security processing and SDLC documentation
- Wrote business and functional requirements for major e-commerce site delivering media sales to millions of customers monthly
- Wrote SDLC, CDI and other documents critical to the company's operations
- Created UML diagrams and worked directly with developers to document functionality
- Maintained entire business rules database for the firm
- Prepared server configuration instructions and other technical documents
Education
Master of Engineering -
Manhattan College
Bronx, New YorkBachelor of Engineering -
Manhattan College
Bronx, New YorkSkills
- Word
- PowerPoint
- Excel
- MS Project
- Visio
- FileMaker
- CMS systems
- WordPress
- Joomla
- PHP
- JAVA
- MYSQL
- HTML
- CSS
- HTML5
- ASP
- SharePoint
- NET
- Linux
- Windows
Certification
- Master Business Analyst, Agile & Scrum – Villanova University Online
- Project Management Certification – Villanova University Online
- Six Sigma Methodologies
- Train the Trainer, System Design & Applications Development
- HIPAA Requirements for Software Design
Availability
Per hour or per project, True, True, up to 25%, fully equipped, reasonable negotiable
Trainingprogramsexperience
- Created multimedia training programs for Municipalnets database systems
- Developed mission critical training program for Cannon
- Developed training for major financial firms providing stock trading software
Languages
Spanish
Native or Bilingual
Timeline
High Technology Report Writer
Self Employed
01.2024 - Current
Owner, software developer, trainer
Municipalnets Software
11.2012 - Current
Business Analyst/Technical Writer
Home Healthcare Software Exchange
09.2012 - 11.2012
Technical Writer/ Business Analyst
Canon Imaging Systems
06.2012 - 09.2012
Technical Writer
APG
01.2012 - 12.2012
Technical Sales
ACE Medical Software
01.2010 - 12.2011
Developer/Entrepreneur
Municipalnets Software
01.2008 - 12.2010
Technical Writer/Business Analyst
Bertelsmann/Direct Brands
01.2007 - 12.2008
Bachelor of Engineering -
Manhattan College
Master of Engineering -
Manhattan College
Similar Profiles
DONNA MITCHELLDONNA MITCHELL
Support Worker at Self EmployedSupport Worker at Self Employed
Dale McBrideDale McBride
Vintage Reseller at Self EmployedVintage Reseller at Self Employed
Mounaguru VisuvalingamMounaguru Visuvalingam
Technician at self employedTechnician at self employed
Brayan Ruiz BarrazaBrayan Ruiz Barraza
Machine Operator/General Laborer at Self EmployedMachine Operator/General Laborer at Self Employed
Gabe VelezGabe Velez
Sales Design Consultant at AJ PerriSales Design Consultant at AJ Perri