Nicholas Capalbo

• Conduct detailed vehicle condition reports, ensuring accuracy and consistency in line with company standards
• Manage and oversee assigned lot operations, maintaining organization and workflow efficiency
• Demonstrate advanced expertise by successfully completing Levels 1–4 certification process
• Ensure timely completion of inspections to meet auction deadlines and operational targets
• Identify and document vehicle damage, mechanical issues, and overall condition with precision

Vehicle Operations Support Specialist II

• Worked directly with commercial clients to manage vehicle inventory and reporting needs
• Tracked multiple accounts, ensuring all vehicles were processed accurately and on schedule
• Maintained clear communication with clients to ensure expectations and requirements were met

• Oversaw daily fuel center operations, ensuring efficiency and compliance with company standards
• Managed kiosk inventory, maintaining accurate stock levels and ensuring product availability
• Balanced cash drawers and the safe, ensuring accuracy and accountability in all cash handling procedures
• Delivered excellent customer service, contributing to high satisfaction

• Maintained and updated client database, ensuring accurate and organized records
• Performed a variety of administrative tasks to support daily operations
• Managed office supply inventory, tracking usage and replenishing stock as needed
• Assisted with scheduling, coordination, and general office organization
• Handled sensitive information with discretion and professionalism