Lidiia Veltman
Peotone,IL
Summary
A dedicated and service-minded with experience providing excellent patient care in a busy medical office. Highly detail-oriented and organized with a strong commitment to delivering exceptional service. Proficient in performing chairside assistance, developing radiographs, and sterilization. Committed to providing a safe and efficient healthcare practice. Excellent communication and organizational skills to complete tasks reliably in a good work ethic and ability to quickly adapt to new tasks and environments.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Dental Assistant
Dr. Vangjelos DDS & Associates
Frankfort, IL
07.2022 - Current
- Greeted patients and escorted them to examination rooms promptly.
- Provided chairside assistance during procedures.
- Developed radiographs and prepared trays for dentist’s review.
- Scheduled and managed appointments effectively.
- Sterilized instruments using autoclave to prevent cross-contamination among patients.
- Maintained cleanliness of dental equipment and patient rooms to ensure hygiene.
Return Processor
Amazon
Channahon, IL
08.2020 - 12.2021
- Analyzed customer returns to determine eligibility for return and exchange items.
- Performed periodic audits on completed transactions to verify compliance with established policies.
- Created labels and processed packages for restocking.
- Processed customer returns efficiently and accurately, utilizing knowledge of product and return policies.
Cashier
BP
Manteno, IL
05.2019 - 08.2020
- Scanned items and checked pricing on cash register for accuracy.
- Answered customer’s promptly and responded to questions.
- Processed customer payments and transactions.
- Worked closely with front-end staff to assist customers.
Education
High School Diploma -
Peotone High School
05.2023
Skills
Team collaboration
Provides good customer service
Answers phone calls
Continuous improvement
Chairside dental assistance
LANGUAGES
English - Advanced
Russian - Fluent
Ukrainian - Fluent
Timeline
Dental Assistant
Dr. Vangjelos DDS & Associates
07.2022 - Current
Return Processor
Amazon
08.2020 - 12.2021
Cashier
BP
05.2019 - 08.2020
High School Diploma -
Peotone High School