Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Lielena Mendez

The Studio
Stamford
1
Language
4
years of professional experience

Experienced with salon operations and client support, ensuring smooth daily activities. Utilizes organizational skills and attention to detail to maintain clean and efficient environment. Strong understanding of customer service principles for enhancing client satisfaction.

Work History

Hair Salon Assistant

9 Months
The Studio | 11.2025 - Current
  • Assisted stylists with client consultations and service preparations.
  • Managed inventory of salon products to ensure availability and organization.
  • Maintained cleanliness and sanitation standards throughout salon environment.
  • Scheduled appointments and coordinated client flow for optimal service delivery.
  • Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
  • Improved salon efficiency by multitasking various responsibilities such as answering phone calls, greeting clients, and handling payments.

Special Needs Nanny

1 Year 10 Months
Private Family Client | 10.2023 - 08.2025
  • Established positive relationships with children, fostering trust and encouraging communication skills..
  • Monitored children's play activities to verify safety.
  • Helped children complete homework assignments and school projects.
  • Transported children to and from activities using personal or family vehicle.
  • Prepared meals and snack

Camp Counselor

2 Months
Camp Playland Of New Canaan | 06.2023 - 08.2023
  • Supervised daily activities to ensure safety and engagement of campers.
  • Facilitated group games and programs, promoting teamwork and social interaction.
  • Trained and mentored junior counselors on best practices in camper care and activity planning.
  • Worked with children of varying age, interest, skill, and developmental levels.

Counselor

7 Months
Boys and Girls Club | 10.2022 - 05.2023
  • Conducted workshops on conflict resolution and communication skills, fostering a positive environment.
  • Collaborated with team members to create engaging activities that promote teamwork and leadership.
  • Monitored participant progress, providing feedback and guidance to ensure continuous improvement.
  • Established strong relationships with families to enhance community involvement and support services.

Game Master

1 Year 5 Months
Trapt Escape Room | 08.2024 - 01.2026
  • Facilitated immersive gaming experiences by guiding players through intricate escape room scenarios.
  • Developed and implemented engaging storylines to enhance player immersion and enjoyment.
  • Monitored game progress, ensuring adherence to rules and providing hints as needed for optimal player experience.
  • Coordinated setup and breakdown of escape room environments, maintaining high standards of cleanliness and organization.
  • Trained new staff on operational procedures, game mechanics, and customer service best practices.

Education

High School

Westhill High School | Stamford, CT | 06.2024

class of 2024

Skills

Google apps: Google docs
Google slides
Google sheets
Languages: English and Spanish
Excellent customer service
Cleanliness and sanitation
Shampooing and conditioning
Up-selling products
Color application
Building client relationships
Salon maintenance skills
Health and safety regulations
Clear communication

Languages

Spanish
Native or Bilingual

Timeline

Hair Salon Assistant

The Studio
11.2025 - CurrentRead More

Game Master

Trapt Escape Room
08.2024 - 01.2026Read More

Special Needs Nanny

Private Family Client
10.2023 - 08.2025Read More

Camp Counselor

Camp Playland Of New Canaan
06.2023 - 08.2023Read More

Counselor

Boys and Girls Club
10.2022 - 05.2023Read More

Westhill High School

High School
Read More
Lielena Mendez