Greet and interact with customers daily displaying heightened product knowledge and providing personalized assistance in fast-paced environment to increase sales.
Responsible for updating, introducing, and recommending store merchandise, representing over 2000 varying styles for a business grossing up to an estimated $30,000 per week.
Provided exceptional customer service to foster client loyalty and satisfaction, successfully converting casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Collaborated with store management to develop targeted sales strategies for specific products or promotions.
Associate Trainer
Pincho Factory
11.2017 - 08.2021
Trained 10 new personnel, and monitor scheduling of production in locations that daily generate an estimated $2,000.
Taught company culinary daily procedures to new personnel focusing on food production, food safety, and restaurant operations, providing feedback and suggestions when needed.
Legal Assistant
The Law Office Of Karel Remudo
10.2020 - 02.2021
Tasked with administrative duties, including registering new clients and coordinating appointments, deadlines, motions, and other important dates.
Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
Academic Tutor for Student Athletes
Florida International University, FIU
08.2019 - 08.2020
Prepare student-athletes for exams and improve their academic performance in literature and social science coursework by providing guidance, motivation, and encouragement.
Monitored student's progress by completing daily reports of their academic and personal progress.
Receptionist
Salas Plastic Surgery center
12.2016 - 03.2017
Weekly organized and updated confidential office documents for all 50 patients in database inventory on an estimated 25 varying products that the center advertises.
Assisted with onboarding new clients, securing paperwork completion, and resolving customer complaints.
Education
Bachelor’s - International Relations
Florida International University
Miami, FL
05.2020
Skills
Computer Literacy:
Microsoft Office 2018, Excel Office 2020, Advanced Google Docs
Soft Skills: Task Oriented, Problem Solving, Teamwork, Adaptability, Reliability, Negotiation, Time Management, Team Leadership
Hard Skills: Research, Program Management, Operational Planning, Customer Care, Inventory Oversight, Sales Initiatives, Accurate Cash Handling, Client Relationship Management
Languages: Highly Proficient In English, Proficient in Spanish
Timeline
Head Sales Associate
Girls Will Be Girls Boutique
10.2021 - 08.2024
Legal Assistant
The Law Office Of Karel Remudo
10.2020 - 02.2021
Academic Tutor for Student Athletes
Florida International University, FIU
08.2019 - 08.2020
Associate Trainer
Pincho Factory
11.2017 - 08.2021
Receptionist
Salas Plastic Surgery center
12.2016 - 03.2017
Bachelor’s - International Relations
Florida International University
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