Kevin Liev Cepero
PRIMAL AI MARKETING
Miami,FL
2
Languages
5
years of professional experience
Bilingual Sales Leader experienced in driving customer acquisition and exceeding sales goals through consultative selling and account management. Delivered strategic insights and effective solutions that enhanced operational efficiency and supported business growth. Fostered team collaboration and ensured client satisfaction by adapting to dynamic environments and leveraging analytical skills.
Work History
B2B Sales & Automation Consultant
2 Years 7 Months- Prospected and engaged local businesses, conducted discovery conversations to diagnose operational needs, and presented tailored technology solutions to meet those needs.
- Sell websites, AI chatbots, CRM workflows, and automation services using setup fees and recurring plans; manage pipelines and follow-up in Airtable and related sales tools.
- Sold websites, AI chatbots, CRM workflows, and automation services through setup fees and recurring plans; managed pipelines and follow-up in Airtable and related sales tools to ensure client satisfaction.
Customer Service & Operations Coordinator
1 Year- Managed service relationships and daily communication for residential and community accounts, resolving issues to maintain client trust in fast-paced field-service environment.
- Coordinated technician schedules, estimates, repair updates, and follow-ups, ensuring clear ownership through final resolution.
- Identified customer needs, clarified technical recommendations in straightforward language, and enhanced retention through proactive communication and attention to detail.
Sales Leader / Mobile Expert
1 Year- Recognized as a top-10 sales performer within the first year, earned performance awards, and consistently exceeded individual sales goals in a commissioned environment.
- Utilized consultative selling to align consumer and small-business customers with optimal wireless plans, devices, and services.
- Developed new business through targeted customer outreach, referrals, and relationship building; addressed objections and negotiated solutions to close high-value sales.
- Coached team members on product knowledge and sales execution during store launch, enhancing customer experience and achieving sales goals.
Education
High School Diploma
Skills
Outside/B2B Sales
Prospecting & Cold Calling
Lead Generation
New Customer Acquisition
Solution-Based Selling
Needs Analysis
Negotiation & Closing
CRM & Pipeline Management
Sales Forecasting
Territory Development
Relationship Management
Sales Training
Sales Automation Tools
Bilingual English/Spanish
Client relationship management
Analytical Thinking
Attention to detail
Sales Strategy
Ethical Selling
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Supervised team of [Number] staff members.
- Resolved product issue through consumer testing.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service & Operations Coordinator
POOL ALLY
01.2025 - 01.2026Read More
B2B Sales & Automation Consultant
PRIMAL AI MARKETING
01.2024 - CurrentRead More
Sales Leader / Mobile Expert
T-MOBILE
01.2022 - 01.2023Read More
Riverdale High School
High School Diploma
Read More