Hi, I’m
Stephon Suriel
Parkland,Florida
Summary
Insightful Insurance Sales Agent bringing 5 years of insurance product and policy management expertise to growing organization. Focused and analytical with passion for client satisfaction and team goal achievement. Motivated business professional bringing 3 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
4
years of professional experience
1
Certification
Work History
HealthShare 360Remote
Inside Sales Representative
08.2022 - 02.2023
Job overview
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Emphasized product features based on analysis of customers' needs.
Together HealthPlantation, FL
Licensed Insurance Agent/Supervisor
06.2021 - 05.2022
Job overview
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Sold medicare advantage , supplement & life policies and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Farmers Insurance AgencyDallas, TX
Insurance Agency Owner/Sales Representative
01.2019 - 05.2021
Job overview
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Assisted call-in customers with questions and orders.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Tracked and evaluated financial performance in order to make proactive adjustments to business plans.
- Designed strategic marketing and advertising campaigns to enhance agency development in market.
Education
Broward CollegeFort Lauderdale, FL
No Degree from Business Administration And Management
Charles W Flanagan High SchoolPembroke Pines, FL
High School Diploma
06.2017
University Overview
- Extracurricular Activities: DECA
- Extracurricular Activities: OJT (On Job Training)
Skills
- Email Marketing
- Form Completion and Submission
- Underwriting and Adjustments
- Financial Needs Assessment
- Client Needs Analysis
- Quote Information
- Customer Trend Analysis
- Microsoft Certified
- Cold/Warm Calling
- Outside/B2B Sales
- Sales Planning
- Public Speaking
- Negotiation and Persuasion
Certification
2-15 License/Certification
2-20 License/Certification
Microsoft Office (Word/Excel/PowerPoint)
- Pharmaceutical Sales Certification - Within the next few months.
Timeline
Inside Sales Representative
HealthShare 360
08.2022 - 02.2023
Licensed Insurance Agent/Supervisor
Together Health
06.2021 - 05.2022
Insurance Agency Owner/Sales Representative
Farmers Insurance Agency
01.2019 - 05.2021
Broward College
No Degree from Business Administration And Management
Charles W Flanagan High School
High School Diploma