Oversees support and availability of resources for the IT Department.
Managed Root and issuing certificates of authority.
Leveraged MS Entra ID for PKI, SSO, and Windows Autopilot.
Managed compliance and configuration policies within Intune Admin portal.
Tech Mahindra
St. Louis
Solutions Architect
04.2024 - 03.2025
Job overview
Utilized Microsoft Intune to enroll mobile device into the MDM, configured compliance policies, configuration policies, and ensured devices were updated properly.
Utilized Azure to configure networks, manage role-based access control in Active Directory, installed VM's and configured Azure policies.
Utilized Windows Autopilot to ease the onboarding process.
Utilized MS Entra ID to harden the attack surface for endpoints, users and applications.
Utilized Microsoft Entra ID to harden the attack surface for endpoints, users, and applications by implementing Identity & Access Management controls, including MFA enforcement, Conditional Access, identity protection alerts, privileged identity management (PIM), and least privilege access policies.
Excellent Technology Solutions
Spartanburg
Intune Administrator and Support Engineer III
07.2023 - 04.2024
Job overview
Utilized Microsoft Intune to initiate remote management for mobile devices, configured compliance policies, configuration policies, established Microsoft Entra ID's and utilized Autopilot.
Leveraged Microsoft Intune, Azure, and Microsoft Entra ID to manage device enrollment, Autopilot provisioning, compliance policies, RBAC, and secure identity lifecycle management—ensuring controlled access to endpoints, applications, and the Company Portal through IAM-driven policies such as Conditional Access and MFA.
Utilized Azure to configure networks, manage role-based access control in Active Directory, and configured Intune policies.
Utilized Ricoh enterprise print management.
Configured Active Directory accounts for new hires and assisted end users with password lockout issues.
As a Microsoft Exchange administrator setup Office accounts and assisted end users with application issues.
Quality Staffing
Greenville, SC
Intune Administrator
01.2023 - 07.2023
Job overview
Managed SCCM for enterprise GPO’S, WSUS to patch software, and MDT for server deployment.
Utilized Microsoft Intune to establish identity and access management and enroll mobile device into the Mobile Device Management console, configured compliance policies, configuration policies, and utilized Autopilot.
Utilized Azure to configure networks, manage role-based access control in Active Directory, installed VM's and configured Azure policies.
Utilized Intune to grant access to Company Portal and managed devices.
As a Microsoft Exchange Administrator configured applications for end users.
Capitalized on MS Entra ID'S security protocols to strengthen the attack surface of endpoints and ensuring principle of least privilege when assigning roles to end-users.
Birlasoft
Greenville, SC
IT CONSULTANT
09.2022 - 01.2023
Job overview
Utilized Microsoft Intune to enroll mobile device into the MDM, configured compliance policies, configuration policies, and utilized Autopilot.
Utilized Azure to configure networks, manage role-based access control in Active Directory, installed VM's and configured Azure policies.
Utilized Intune to grant access to Company Portal and managed devices.
Managed MDT for operating system deployment.
Used Azure's automation process to push software patches and image computers.
As a Microsoft Exchange Administrator configured applications for end users.
Utilized SCCM and WSUS for patch management and endpoint inventory.
As an Intune Administrator I utilized MS Entra ID's security protocols to strengthen the attack surface of endpoints.
Majorel
Greenville, SC
System Administrator
07.2021 - 08.2022
Job overview
Utilized Microsoft Intune to enroll mobile device into the MDM, configured compliance policies, configuration policies, and utilized Autopilot.
Managed identity lifecycle tasks in Microsoft Entra ID and Active Directory, including secure user provisioning, permission assignment, access reviews, and enforcement of least privilege access across applications and devices.
Provisioned accounts for new hires in Active Directory with proper permissions.
Utilized Azure to configure networks, manage role-based access control in Active Directory, installed VM's and configured Azure policies.
Administered Active Directory, Microsoft Exchange, and Microsoft 365 environments by configuring user accounts, resolving access issues, hardening Entra ID security settings, monitoring system operations, and supporting end users—aligning all identity, access, and security controls with Zero Trust and IAM best practices.
UGT (Blue Cross Blue Shield)
Columbia, SC
WORKSTATION SPECIALIST
03.2021 - 07.2021
Job overview
Utilized Intune to deploy and configure workstations/laptops.
Utilized Azure to configure networks, manage role-based access control in Active Directory, installed VM's and configured Azure policies.
Utilized Intune to grant access to Company Portal and managed devices.
Migrated systems from On Premises to cloud based.
Educated end users on best practices for securing company information.
Utilized MDT to deploy operating systems WSUS for software patches, and SCCM for endpoint inventory.
Utilized MS Entra ID's security protocols to strengthen attack surface of endpoints.
Fusion Web Clinic
Greenville, SC
Intune System Admin
10.2019 - 03.2021
Job overview
Utilized SCCM to distribute GPO’S, WSUS for patch management, and MDT for operating system deployment.
Administered Microsoft Entra ID identity lifecycle processes—including user provisioning, deprovisioning, group-based access control, and enforcing least privilege permissions across enterprise applications and endpoints.
Implemented advanced IAM security controls such as MFA, Conditional Access, identity risk policies, and privileged access management to safeguard user identities and reduce authentication-related threats.
Proficient in deploying, installing, and configuring software seamlessly across client devices using Intune.
Expertise includes conditional access, custom profiles, Auto-pilot implementation, compliance policies, configuration profiles for Windows and IOS.
Took advantage of MS Entra ID's security protocols to strengthen attack surface.
Alorica
Greenville, SC
Intune Support
12.2018 - 07.2019
Job overview
Utilized Microsoft Intune to enroll mobile device into the MDM, configured compliance policies, configuration policies, and utilized Autopilot.
Utilized Azure to configure networks, manage role-based access control in Active Directory, installed VM's and configured Azure policies.
Utilized Intune to grant access to Company Portal and managed devices.
Managed WSUS to patch software SCCM to configure endpoint inventory, and MDT to deploy servers.
Migrated systems from On Premises to cloud based.
Configured and maintained as a Microsoft Exchange administrator.
Enhanced MS Entra ID security protocols to harden the system and strengthen the attack surface.
Verizon Wireless
Greenville, SC
IT Support
03.2013 - 11.2018
Job overview
Received issues from Tier one agents and resolved in a timely manner.
Utilized Intune to enroll mobile devices into the MDM.
Utilized Intune and Azure to strengthen the hardening of MS Entra ID security protocols.