Shaunalee Lyrik McKean
Price,USA
Summary
To find a challenging and rewarding career that utilizes some of my many talents. Creative Graphic Designer with talent for developing unique custom artwork. Innovative approach to ideas and concept development. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
ClickList Clerk and Cashier
Smith’s Food and Drug
01.2022 - 02.2023
- Used handheld devices to fulfill online orders, locate items in-store, and add them to carts
- Bagged and organized orders for car-side delivery, ensuring cleanliness and organization of bagging area
- Operated walkie-talkies, tablets, and handheld scanners
- Assisted upfront cashiers with bagging customer groceries and provided general customer service
- Ran front-end register, handled payments, scanned items, and addressed customer questions and concerns.
- Read labels, obtained merchandise from shelves and processed incoming orders
- Alerted supervisor to product non-conformances such as insufficient item counts, location errors and product damage
- Picked and packed order items
- Kept work areas neat, clean and free from debris
- Maintained tidy and clean work areas to promote optimal productivity and safety standards
- Followed orders precisely for correct items, sizes and quantities
- Interacted with guests in friendly and knowledgeable way
Customer service representative
RadioShack
08.2010 - 08.2012
- Assisted customers with various projects, helping them find right parts and products for electronic devices, sound systems, hobbies, toys, etc
- Sold and set up contract cell phone plans for multiple providers
- Ran register, set up displays, cleaned store and sales floor, and programmed police scanners.
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Offered advice and assistance to customers, paying attention to special needs or wants
- Responded to customer requests for products, services, and company information
Animal Caretaker
Buckles Feed Depot
01.2009 - 07.2010
- Assisted customers with orders and helped them find suitable animal/farm feed products
- Cared for and cleaned animals in-store, set up cages and displays
- Answered phones, closed out register, and made bank deposits.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease
- Kept animals clean and free of contaminants to promote optimal health
- Fed and watered animals to provide necessary nutrients and keep pets healthy
Education
Associate of Applied Science - Graphic Arts and Applied Sciences, Graphic design
Independence University Price
Salt Lake City, UT2020
Gunsmithing - Gunsmithing
Ashworth Career College
Lafayette, Indiana2012
High school diploma - undefined
Parkridge Private School
Lafayette, Indiana2011
Skills
- Enter Data
- Project Coordination
- Research
- Adobe Creative Suite
- Mockups and Prototypes
- Image Manipulation
- Digital Design
- Website Graphics
- Logo Design
- Deadline Adherence
- Digital Imagery
- Visual Design
- Project Creation
- Sketch Drawings
- Word Processing
- Photo Imaging
- Visual Effects
- Social Media Platforms
- Creative Solutions
- Type Selection
- Photography
- Branding
- Traditional Art and Illustration
Certification
Planograms (7+ years)
Store Management Experience (3+ years)
Merchandising (5+ years)
POS (10+ years)
Computer Operation (basic/spreadsheets)
Cleaning Experience (3+ years)
Retail Sales (10+ years)
Commercial Cleaning (3+ years)
Cash Handling (10+ years)
Cashiering (10+ years)
Retail Management (2+ years)
Time Management (10+ years)
Logo Design (3 years)
Graphic Design (4 years)
Gunsmithing (basic)
Customer Service (10+ years)
Data Entry
Phone Etiquette
Writing and Research
Traditional and Digital Art
Proofreading and Editorial Corrections
Website Design and Digital Concepts
Illustration (3 years)
Adobe Illustrator (3 years)
Animal Care (10+ years)
Adobe InDesign (3 years)
Graphic Design (3 years)
Adobe Photoshop (5 years)
Branding (3 years)
Adobe Creative Suite (3 years)
Creative Writing (5 years)
Writing Skills (5 years)
Social Media Management (2 years)
Content Management (2 years)
Content Development (2 years)
Additional Information
- HONORS AND AWARDS , Graduated summa cum laude with a 4.0 GPA and made President's List for every school quarter while in college.
Timeline
ClickList Clerk and Cashier
Smith’s Food and Drug
01.2022 - 02.2023
Customer service representative
RadioShack
08.2010 - 08.2012
Animal Caretaker
Buckles Feed Depot
01.2009 - 07.2010
Associate of Applied Science - Graphic Arts and Applied Sciences, Graphic design
Independence University Price
Gunsmithing - Gunsmithing
Ashworth Career College
High school diploma - undefined
Parkridge Private School
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