LIGIA ARZU
Rosharon,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Youth Care Worker
Southwest Key Program- Casa Reliant
12.2021 - Current
- Enhanced youth development by implementing structured activities and educational support.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Promoted emotional well-being by providing individualized support and counseling to address personal challenges faced by each youth.
- Assisted with daily living skills training, supporting self-sufficiency among program participants.
- Established clear expectations for behavior within the residential facility, reinforcing accountability among youths in our care.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
Server
HOBBY AIRPORT
09.2017 - Current
- Sanitize menus, wrap utensils, package children's crayons, and keeping hostess stand orderly
- Help management and kitchen staff reduce idle time by 3 minutes by carrying out any dish that is ready, regardless of server responsible
- Establish menu knowledge and build rapport with customers; up-sell appetizers, specialty beverages, and desserts to increase guest check averages
- Train other servers on best practices and provide feedback to junior staff to improve customer satisfaction.
Teacher Assistant
BRIGHTWHEEL Day Care
08.2019 - 10.2021
- Conducted restorative justice circles with youth to cultivate a cohesive environment
- Planned and coordinated special events during holidays to boost the youth’s morale
- Served as role model, mentor and guide; built rapport with youth, parents and staff
- Managed conflict and youth behavior safely, including using de-escalation techniques as necessary
- Updated and communicated with parents regarding behavior
- Attended training sessions to increase knowledge and skills
- Evacuated and kept youths safe during fire drills, inclement weather and other emergencies
- Supported youths in their efforts to develop academic and vocational skills and interests
- Created and facilitated physical education for youths to engage in groups within a safe environment
- Achievement: Recognized for constantly mitigating language barrier (Spanish) between parents and day care administrators.
Cashier
CVS
02.2015 - 08.2017
- Accurately maintained all cash handling at register
- Greeted customers upon their entry into the store and helped them with any questions and concerns
- Performed all checkout procedures quickly and accurately each time, while also promoting the store products to customers
- Assisted sales floor staff with stocking shelves, keeping front lanes tidy, and assisting guests when needed
- Issued receipts, refunds, credits, or changed due to customer.
Education
Studied for medical assistant -
ASA College
Manhattan, NYSkills
- Bilingual in English and Spanish
- Personal and professional integrity
- Active Listening
- Teamwork
- Rapport Building
- Excellent Customer Service
- Computer literate
- Ability to work extra hours
- Crisis Intervention
- Cultural Awareness and Sensitivity
- Sound judgment and decision-making
- Proven patience and self-discipline
- Loyal and Empathetic
- Interpersonal Skills
- First Aid knowledge
Hobbies and Interests
- Cooking
- Babysitting
Languages
Spanish
Native or Bilingual
Timeline
Youth Care Worker
Southwest Key Program- Casa Reliant
12.2021 - Current
Teacher Assistant
BRIGHTWHEEL Day Care
08.2019 - 10.2021
Server
HOBBY AIRPORT
09.2017 - Current
Cashier
CVS
02.2015 - 08.2017
Studied for medical assistant -
ASA College
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