Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic

LIGIA ARZU

Rosharon,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Youth Care Worker

Southwest Key Program- Casa Reliant
12.2021 - Current
  • Enhanced youth development by implementing structured activities and educational support.
  • Improved communication skills among youths by encouraging group discussions and collaborative projects.
  • Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
  • Promoted emotional well-being by providing individualized support and counseling to address personal challenges faced by each youth.
  • Assisted with daily living skills training, supporting self-sufficiency among program participants.
  • Established clear expectations for behavior within the residential facility, reinforcing accountability among youths in our care.
  • Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.

Server

HOBBY AIRPORT
09.2017 - Current
  • Sanitize menus, wrap utensils, package children's crayons, and keeping hostess stand orderly
  • Help management and kitchen staff reduce idle time by 3 minutes by carrying out any dish that is ready, regardless of server responsible
  • Establish menu knowledge and build rapport with customers; up-sell appetizers, specialty beverages, and desserts to increase guest check averages
  • Train other servers on best practices and provide feedback to junior staff to improve customer satisfaction.

Teacher Assistant

BRIGHTWHEEL Day Care
08.2019 - 10.2021
  • Conducted restorative justice circles with youth to cultivate a cohesive environment
  • Planned and coordinated special events during holidays to boost the youth’s morale
  • Served as role model, mentor and guide; built rapport with youth, parents and staff
  • Managed conflict and youth behavior safely, including using de-escalation techniques as necessary
  • Updated and communicated with parents regarding behavior
  • Attended training sessions to increase knowledge and skills
  • Evacuated and kept youths safe during fire drills, inclement weather and other emergencies
  • Supported youths in their efforts to develop academic and vocational skills and interests
  • Created and facilitated physical education for youths to engage in groups within a safe environment
  • Achievement: Recognized for constantly mitigating language barrier (Spanish) between parents and day care administrators.

Cashier

CVS
02.2015 - 08.2017
  • Accurately maintained all cash handling at register
  • Greeted customers upon their entry into the store and helped them with any questions and concerns
  • Performed all checkout procedures quickly and accurately each time, while also promoting the store products to customers
  • Assisted sales floor staff with stocking shelves, keeping front lanes tidy, and assisting guests when needed
  • Issued receipts, refunds, credits, or changed due to customer.

Education

Studied for medical assistant -

ASA College
Manhattan, NY

Skills

  • Bilingual in English and Spanish
  • Personal and professional integrity
  • Active Listening
  • Teamwork
  • Rapport Building
  • Excellent Customer Service
  • Computer literate
  • Ability to work extra hours
  • Crisis Intervention
  • Cultural Awareness and Sensitivity
  • Sound judgment and decision-making
  • Proven patience and self-discipline
  • Loyal and Empathetic
  • Interpersonal Skills
  • First Aid knowledge

Hobbies and Interests

  • Cooking
  • Babysitting

Languages

Spanish
Native or Bilingual

Timeline

Youth Care Worker

Southwest Key Program- Casa Reliant
12.2021 - Current

Teacher Assistant

BRIGHTWHEEL Day Care
08.2019 - 10.2021

Server

HOBBY AIRPORT
09.2017 - Current

Cashier

CVS
02.2015 - 08.2017

Studied for medical assistant -

ASA College
LIGIA ARZU