Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Languages
Timeline
Generic

SHANIQUA BOBO

Summary

Energec self-starter looking to secure a challenging posion in a reputable organizaon to expand my learnings, knowledge, and skills.

Overview

11
11
years of professional experience

Work History

Outbound Sales Representative

Amazon
Memphis, TN
12.2021 - Current

Data Entry, Sales Rep, Inventory Entry, follow script when answering the phone

REMOTE CUSTOMER SERVICE REPRESENTATIVE

PF IMPORTER
04.2023 - 01.2025
  • Answering phones
  • Transferring to appropriate departments
  • Taking orders and payments
  • Assisting customers with any questions or concerns regarding their account
  • Taking payments and setting payment agreements
  • Follow script when answering inbound calls

Assistant Nursing

Baptist Memorial Hospital
Memphis, TN
09.2021 - 02.2023
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

CUSTOMER SERVICE REPRESENTATIVE

IQOR
11.2019 - 07.2021
  • Answering phones
  • Assisting customers with any questions or concerns regarding their account
  • Taking payments and setting payment agreements
  • Follow script when answering inbound calls

LEAD INVENTORY CLERK

NIKE DISTRIBUTION
12.2016 - 11.2019
  • Keeps track of the goods and supplies in a store or warehouse and manages orders to facilitate sales or production
  • Their duties include signing off on shipments, counting the number of available products and placing orders for more inventory according to demand
  • Compute figures from records, such as sales orders, production records, or purchase invoices to obtain current inventory
  • Ships and receives parts and materials
  • Maintains accurate stock records so inventories are current, accurate, properly labeled and located

SHIPPING CLERK

DHL SUPPLY CHAIN
09.2014 - 11.2016
  • Processes all internal/external customer order with accuracy and in a timely manner

Education

NORTHWEST PREP ACADEMY
06.2013

Skills

  • Warehouse Management Systems
  • Customer Service

Roles And Responsibilities

  • Answering phones
  • Transferring to appropriate departments
  • Taking orders and payments
  • Keeping up with inventory
  • Assisting customers with any questions or concerns regarding their account
  • Taking payments and setting payment agreements
  • Following script when answering inbound calls
  • Keeping track of the goods and supplies in a store or warehouse and managing orders to facilitate sales or production
  • Signing off on shipments, counting the number of available products and placing orders for more inventory according to demand
  • Computing figures from records, such as sales orders, production records, or purchase invoices to obtain current inventory
  • Shipping and receiving parts and materials
  • Maintaining accurate stock records so inventories are current, accurate, properly labeled and located
  • Processing all internal/external customer orders with accuracy and in a timely manner

Languages

English
Elementary

Timeline

REMOTE CUSTOMER SERVICE REPRESENTATIVE

PF IMPORTER
04.2023 - 01.2025

Outbound Sales Representative

Amazon
12.2021 - Current

Assistant Nursing

Baptist Memorial Hospital
09.2021 - 02.2023

CUSTOMER SERVICE REPRESENTATIVE

IQOR
11.2019 - 07.2021

LEAD INVENTORY CLERK

NIKE DISTRIBUTION
12.2016 - 11.2019

SHIPPING CLERK

DHL SUPPLY CHAIN
09.2014 - 11.2016

NORTHWEST PREP ACADEMY
SHANIQUA BOBO