Lila Dial
Fair Oaks,CA
Summary
Adept at ensuring guest safety and providing exceptional service, I leveraged my emergency response and strong communication skills at Sunsplash Golfland to enhance guest experiences. Trained in CPR and proficient in team collaboration, I excel in high-pressure environments, significantly contributing to a safe and welcoming atmosphere for all guests. I was also a hard working restaurant team member with a strong background in FOH. I work great with team members and seek out customer service moments. I am well versed in cleaning, sanitation, restocking, and dining room management.
Overview
3
3
years of professional experience
Work History
Lifeguard
Sunsplash Golfland
05.2024 - 09.2024
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Learned and maintained proficiency in first responder skills such as First Aid, CPR, and the Heimlich Maneuver to offer individuals in distress optimal support.
- Responded to emergency situations in a timely, efficient manner.
- Provided friendly customer service to guests and addressed concerns.
- Provided instruction and assistance to patrons on proper riding positions and rules.
Front of House Employee
Panda Express
03.2022 - 06.2024
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Greeted customers entering store and responded promptly to customer needs.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Performed heavy-duty cleaning tasks throughout work areas.
Education
High School Diploma -
Bella Vista High School
Fair Oaks, CA05.2024
Skills
- Safety oversight
- Emergency Response
- First Aid
- CPR Certified
- Team Collaboration
- Strong communicator
- Greeting guests
- Memory retention
- Food presentation
- Money Handling
- Multitasking Abilities
Ice Hockey
Plays as a goaltender on a high level travel club team.
Timeline
Lifeguard
Sunsplash Golfland
05.2024 - 09.2024
Front of House Employee
Panda Express
03.2022 - 06.2024
High School Diploma -
Bella Vista High School
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