Lila Elis
Summary
Energetic and compassionate team member with strong customer service experience and organizational skills. Committed to task efficiency and maintaining a collaborative work environment.
Overview
1
1
year of professional experience
Work History
Team Leader
Rita's Ice
Selbyville
06.2024 - 09.2024
- Trained new team members on ice cream preparation and store procedures.
- Supervised daily operations to ensure efficient customer service and product quality.
- Delegated daily tasks to team members to optimize group productivity.
- Maintained a positive work environment that promoted collaboration between team members.
Treat Team Member
Rita's Ice
Selbyville
06.2023 - 06.2024
- Provided friendly, efficient service to customers both in-person and over the phone.
- Prepared and served menu items during peak hours.
- Collaborated with team members to ensure smooth operations.
- Handled cash transactions accurately at the point of sale.
- Maintained cleanliness and organization of treat preparation areas.
Education
Bachelor of Science - Public Communication
University of Vermont
Burlington, VT05-2029
Skills
- Team leadership
- Effective communication
- Customer service
- Conflict resolution
- Collaboration skills
- Time management
- POS system operations
- Cleaning and organization
Timeline
Team Leader
Rita's Ice
06.2024 - 09.2024
Treat Team Member
Rita's Ice
06.2023 - 06.2024
Bachelor of Science - Public Communication
University of Vermont